Privacy Policy for Shatha Market

Privacy Policy for Shatha Market App

Effective Date: 07/27/2026

Shatha Market is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use the Shatha Market mobile application (the “App”).

Information We Collect

1. Personal Information

• Account Information: Phone number, password, full name, and other registration details

• Contact Details (optional): Information you provide when contacting support (e.g., email, messages).

2. Order & Shopping Information

• Orders & Transactions: Order details, items purchased, delivery details, and order status history.

• Cart & Preferences: Saved cart items, favorites, and app settings (language, notifications).

3. Location Information

• Approximate/Precise Location (with your permission): Used to help you set or confirm your delivery location on the map and improve delivery accuracy.

• Note: You can use some app features without location, but certain location-based features (like choosing a delivery location via map) may not work properly.

How We Use Your Information

We use collected information to:

• Provide and operate the App and its features.

• Create and manage your account.

• Process orders and provide order-related services (including delivery coordination).

• Allow you to set or confirm your delivery location using the map.

• Send important notifications (order updates, service messages, promotions if you opt in).

• Improve app performance, functionality, and user experience.

• Provide customer support and respond to your requests.

• Maintain security, prevent fraud, and enforce our terms.

Permissions You Control

The App may request access to:

• Location: For delivery location selection and related features.

• Camera: For scanning QR/barcodes (if you use the scanner feature).

• Photos: For uploading images (if available in the App).

• Notifications: For order updates and optional promotional messages.

• You can grant or revoke these permissions anytime from your device settings.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share data with Firebase (Google) for analytics and push notifications

• Legal Requirements: When required by law or to protect our rights

• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission (HTTPS)

• Secure server storage

• Regular security updates

Your Rights

You have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Delete your account and associated data

• Opt out of marketing communications

• Withdraw consent where applicable

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

Contact Us

If you have any questions about this privacy policy, please contact us at email info@asd.ps. 

By using Shatha Market, you agree to the collection and use of information in accordance with this policy.