Privacy Policy
Privacy Policy
Privacy Policy
Last Updated: September 14, 2026
Shark Puzzle Kraken ("we," "us," or "our") operates the Shark Puzzle Kraken mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this Privacy Policy carefully. By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide to Us
Account Information: When you register or log in, we may collect your username, email address, and password.
Profile Information: Information you choose to add to your profile, such as display name, avatar, and preferences.
Communications: Information you provide when you contact us for support at l01052296581@gmail.com.
1.2 Information Collected Automatically
Device Information: Device type, model, operating system version, unique device identifiers, and mobile network information.
Usage Data: Information about your interactions with the App, such as features used, time spent, game progress, and in-app actions.
Log Data: IP address, crash reports, and diagnostic data.
1.3 Information from Third-Party Services
If you log in through third-party services (e.g., Google, Apple, Facebook), we may receive information such as your name, email address, and profile picture, in accordance with their privacy policies.
2. How We Use Your Information
We use the collected information for the following purposes:
To provide, operate, and maintain the App
To create and manage your account
To improve, personalize, and expand the App's features
To understand and analyze usage trends and preferences
To process transactions and send related information
To provide customer support and respond to inquiries
To send administrative information, updates, and security alerts
To detect, prevent, and address technical issues, fraud, or abuse
To comply with legal obligations
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on:
Consent: You have given consent for specific purposes.
Contract: Processing is necessary to perform a contract with you.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your rights are not overridden.
Legal Obligation: Processing is necessary to comply with legal requirements.
4. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: With third-party vendors that perform services on our behalf (e.g., hosting, analytics, payment processing).
Business Transfers: In connection with a merger, acquisition, or sale of assets.
Legal Requirements: When required by law or to protect our rights, property, or safety.
With Your Consent: When you have given us explicit consent to share.
5. Third-Party Services
The App may use third-party services that collect information:
Google Analytics / Firebase: For analytics and crash reporting.
Google Play Services: For app distribution and in-app purchases.
Advertising Networks: If applicable, for serving advertisements.
Each third-party service has its own privacy policy. We encourage you to review them.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, we will delete or anonymize your data.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
The App is not intended for children under the age of 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it. If you believe we have collected such information, please contact us at l01052296581@gmail.com.
9. Your Rights
Depending on your location, you may have the following rights:
Access: Request a copy of your personal data.
Correction: Request correction of inaccurate data.
Deletion: Request deletion of your personal data.
Restriction: Request restriction of processing.
Portability: Request transfer of your data.
Objection: Object to processing based on legitimate interests.
Withdraw Consent: Withdraw consent at any time.
To exercise these rights, contact us at l01052296581@gmail.com.
10. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
Know what personal information is collected, used, or shared.
Request deletion of your personal information.
Opt out of the sale of personal information (we do not sell personal information).
Non-discrimination for exercising your rights.
To exercise these rights, contact us at l01052296581@gmail.com.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take steps to ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App or on our website and updating the "Last Updated" date. Your continued use of the App after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: l01052296581@gmail.com