Privacy Policy
Effective Date: 2026/04/30
This Privacy Policy ("Policy") explains how SHANZIL OBRAS PRIVATE LIMITED ("we", "us", or "our") collects, uses, stores, shares, and protects your personal information when you use our mobile game application (the "Game") available on Google Play. By downloading, installing, or using the Game, you agree to the collection and use of your information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not download, install, or use the Game.
1. Information We Collect
We may collect two types of information when you use the Game: Personal Information and Non-Personal Information. We only collect information that is necessary to provide and improve the Game experience, comply with legal obligations, and ensure the security of the Game and your account.
1.1 Personal Information
Personal Information refers to information that can be used to identify you personally, either directly or indirectly. We may collect the following Personal Information when you use the Game:
•Account Information: When you register an account to use the Game (e.g., through Google Account, email, or other third-party accounts), we may collect your account ID, nickname, avatar, and other information you choose to provide (such as your name or contact information if you voluntarily submit it).
•Payment Information: If you make in-game purchases, we may collect payment-related information (such as your payment method type, transaction ID, and purchase amount) to process your payment, but we will not store your full credit card number or other sensitive payment details (these are handled by third-party payment processors).
•Contact Information: If you contact our customer support, we may collect your email address, phone number, or other contact details you provide to respond to your inquiries and resolve issues.
•User-Generated Content (UGC): If you submit comments, reviews, or other UGC in the Game, we may collect and store that content along with your associated account information (e.g., nickname) to display the content and moderate interactions.
1.2 Non-Personal Information
Non-Personal Information refers to information that cannot be used to identify you personally. We may collect the following Non-Personal Information automatically when you use the Game:
•Device Information: Such as your device model, operating system version, unique device identifiers (e.g., Android Advertising ID), device manufacturer, screen resolution, and network type (Wi-Fi, mobile data).
•Game Usage Data: Such as your gameplay progress, levels completed, in-game actions (e.g., clicks, taps, purchases), session duration, frequency of use, and areas of the Game you interact with most. This data helps us understand how users use the Game and improve its functionality and user experience.
•Log Data: When you use the Game, we may collect log data (through third-party SDKs) including your IP address, the time and date of your use, error logs, and other technical information related to the Game’s performance. This data is used to diagnose and fix technical issues, improve the Game’s stability, and prevent fraud.
•Location Information (Optional): If you enable location permissions, we may collect your approximate location (e.g., based on IP address or Wi-Fi) to provide location-based features (e.g., regional leaderboards, location-specific in-game events). You can disable location permissions at any time in your device settings.
2. How We Use Your Information
We use the information we collect for the following purposes, in compliance with applicable laws and regulations (such as GDPR, CCPA, COPPA, and Google Play’s Data Safety Requirements):
•To Provide and Operate the Game: We use your information to enable you to access and use the Game’s features, such as account creation, gameplay progress synchronization, in-game purchases, and multiplayer interactions.
•To Improve the Game: We analyze Game Usage Data and Log Data to identify areas for improvement, fix bugs, optimize performance, and develop new features that better meet user needs.
•To Process Payments: We use your payment information to process in-game purchases, issue refunds (if applicable), and comply with financial regulations.
•To Provide Customer Support: We use your contact information and account details to respond to your questions, resolve technical issues, and address your feedback.
•To Ensure Security and Prevent Fraud: We use Device Information and Log Data to detect and prevent unauthorized access, cheating, hacking, and other fraudulent activities, protecting your account and the Game’s integrity.
•To Send Notifications: We may use your account information to send you in-game notifications (e.g., about new features, events, or updates) and important service-related messages. You can opt out of non-essential notifications in the Game’s settings.
•To Display Ads (If Applicable): If the Game includes ads, we may use your Device Information (e.g., Android Advertising ID) and Game Usage Data to display personalized ads that are more relevant to you. You can opt out of personalized ads by enabling "Limit Ad Tracking" in your device settings.
3. Third-Party Services and Information Sharing
We may use third-party software development kits (SDKs) and services to provide and improve the Game. These third parties may collect and process your information in accordance with their own privacy policies. We do not share your Personal Information with third parties for their own marketing purposes without your explicit consent.
Common third-party services we may use include:
•Analytics Services (e.g., Firebase Analytics): To collect and analyze Game Usage Data and Log Data to improve the Game’s performance and user experience. For more information, see Google’s Privacy Policy: https://policies.google.com/privacy.
•Payment Processors (e.g., Google Play Billing): To process in-game purchases securely. These third parties do not share your full payment details with us. For more information, see Google Play’s Privacy Policy: https://policies.google.com/privacy.
•Ad Networks (e.g., AdMob): To display ads in the Game (if applicable). These third parties may collect your Android Advertising ID and Game Usage Data to display personalized ads. For more information, see Google’s AdMob Privacy Policy: https://policies.google.com/technologies/ads.
•Crash Reporting Services (e.g., Firebase Crashlytics): To collect Log Data and error reports to diagnose and fix technical issues. For more information, see Google’s Privacy Policy: https://policies.google.com/privacy.
We may also share your information if required by law, court order, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
4. Data Storage and Security
4.1 Data Storage
We store your Personal Information and Non-Personal Information on secure servers managed by us or our trusted third-party service providers. The storage location may be in your country or other countries where we or our service providers operate, in compliance with applicable data protection laws. We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.
When you delete your account or uninstall the Game, we will delete or anonymize your Personal Information, unless we are required to retain it by law (e.g., for tax or legal compliance purposes).
4.2 Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. These measures include:
•Encryption of data in transit (e.g., using SSL/TLS) and at rest.
•Access controls to limit who can access your information (only authorized personnel have access).
•Regular security audits and updates to our systems and SDKs.
•Training for our employees on data protection and privacy best practices.
While we take these measures to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your information, but we will take all reasonable steps to minimize the risk of unauthorized access.
5. Your Rights
Depending on your country or region of residence, you may have the following rights regarding your Personal Information, in accordance with applicable data protection laws:
•Right to Access: You have the right to request a copy of the Personal Information we hold about you.
•Right to Correction: You have the right to request that we correct any inaccurate or incomplete Personal Information we hold about you.
•Right to Deletion: You have the right to request that we delete your Personal Information, subject to legal obligations to retain certain data.
•Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information in certain circumstances.
•Right to Data Portability: You have the right to request that we transfer your Personal Information to another organization, where technically feasible.
•Right to Withdraw Consent: If you have given us consent to process your Personal Information (e.g., for personalized ads), you can withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable time frame, in compliance with applicable laws.
6. Children’s Privacy
The Game is not intended for children under the age of 13 (or the minimum age required by applicable law in your region). We do not knowingly collect Personal Information from children under this age. If we become aware that we have collected Personal Information from a child without verifiable parental consent, we will immediately delete that information and terminate the child’s access to the Game.
If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion of that information.
7. Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this Policy. We will also notify you of significant changes by posting a notice in the Game, sending you a push notification, or sending you an email (if we have your email address).
Your continued use of the Game after the changes take effect constitutes your acceptance of the updated Policy. If you do not agree with the updated Policy, please stop using the Game.
8. Contact Us
If you have any questions, concerns, or requests regarding this Policy or the collection, use, or protection of your information, please contact us at:
Email Address: shanzilobrasprivatelimited@gmail.com