About Me
About Me
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Hello! I’m Shanice Samuels, a Virtual Assistant and Marketing Support Specialist, with over 6 years of hands-on experience helping businesses stay organized, connected, and growing.
Throughout my career, I’ve had the privilege of working with a wide range of clients, from real estate professionals, creative studios, and wellness brands to cleaning services, churches, entertainment companies, and customer service teams. Whether supporting startups or established businesses, I’ve built a reputation for being dependable, creative, and committed to delivering results.
My services cover a diverse range of areas, including:
Email Marketing & Automation
Copywriting & Blog Writing
Social Media Management & Content Creation
Lead Generation & Cold Calling
Customer Service & Client Relations
Project & Workflow Management
Market Research & Analysis
CRM Tools: HubSpot, GoHighLevel, Apollo, ClickUp, Asana, Trello
SEO Tools: SEMrush, Keyword Research
I have supported businesses in streamlining day-to-day operations, improving customer communication, managing digital campaigns, and developing brand-aligned content for better audience engagement.
Some of the clients and brands I’ve worked with include: 2point Digital Agency,
Motivo Media, Dream Catcher Films Entertainment, DivineWise, Tiny Blue Sky, Dr. Granola, Cyberized Group, Hillcrest United Church, Mamas Cleaning Crew, Key to Dream Team, Tasheka LLC, The Black Directory, Dennis Law PLLC, OpenWorks, Joseph Ritter Retirement Agency, Princo, Itel BPO, Etech Global Services, Beaches Negril Resort, Quickly Hire Pro, Charmaree, and Eulanda James.
Whether assisting with the promotional strategy for a film, drafting motivational email campaigns, conducting lead generation, supporting social media growth, or handling appointment setting and cold calling, I bring both creativity and precision to every project I take on.
I’m passionate about building lasting professional relationships, adapting to new industries, and delivering services that are thoughtful, organized, and always aligned with client goals.
I'm here to help lighten your workload, improve your customer communication, and strengthen your digital presence if you’re looking for someone to help.
Skills
Skills
Email Marketing & Automation
✔️ Copywriting & Blog Writing
✔️ Social Media Management & Content Creation
✔️ Lead Generation & Cold Calling
✔️ Customer Service & Client Relations
✔️ Project & Workflow Management
✔️ Market Research & Analysis
✔️ CRM Tools (HubSpot, GoHighLevel, Apollo, ClickUp, Asana, Trello)
✔️ SEO Tools (SEMrush, Keyword Research)
✔️ Design (Canva, Meta Business Suite)
✔️ Administrative Support & Virtual Assistance
Clients I've Worked With
Clients I've Worked With
Motivo Media, Dream Catcher Films Entertainment, DivineWise, Tiny Blue Sky, Dr. Granola, Cyberized Group, Hillcrest United Church, Mamas Cleaning Crew, Key to Dream Team, Tasheka LLC, The Black Directory, Dennis Law PLLC, OpenWorks, Joseph Ritter Retirement Agency, Princo, Itel BPO, Etech Global Services, Beaches Negril Resort, Quickly Hire Pro, Charmaree, Eulanda James.
Motivo Media
Dream Catcher Entertainment
DivineWise
Tiny Blue Sky
Dr.Granola
Hillcrest UCC
Mama's Cleaning Crew
OpenWorks
PrintCo
Etech Global Services
Itel BPO
Quickly Hire Pro
Work Experience
Work Experience
Motivo Media
Role: Lead Generation, Email Marketing, Copywriting & Research
Description: Supported promotional outreach and content development for the film Touching the Sky.
Dream Catcher Films Entertainment
Role: Lead Generation, Email Marketing, Copywriting, Research & Editing
Description: Collaborated on marketing strategy, research, and content for the film The Green Box.
DivineWise
Role: Email Marketing, Copywriting & Design
Description: Crafted motivational campaigns, including the piece “Unleash Your Inner Superhero & Transform Your Day.”
Tiny Blue Sky
Role: Email Marketing, Copywriting, Blog Writing, Project Management, SEO
Description: Delivered tailored content, managed email campaigns, and implemented SEO strategies for diverse industries.
Dr. Granola
Role: Blog Writing & Copywriting
Description: Created engaging blog content and promotional ad copy for health-conscious audiences.
Cyberized Group
Role: Email Campaign Management
Description: Planned, wrote, and managed targeted email campaigns to enhance client engagement.
Hillcrest United Church
Role: Social Media Management & Content Creation
Description: Maintained the church’s social media presence and grew community engagement through strategic content.
Mamas Cleaning Crew
Role: Cold Outreach, Social Media Management, Copywriting, B2B Sales, Content Creation & Research
Description: Designed and executed marketing campaigns and outreach strategies to drive B2B growth.
Key to Dream Team
Role: Real Estate Cold Calling, Landing Page Creation, Social Media Management, Blog Writing & Copywriting
Description: Contributed to lead generation and digital marketing for real estate campaigns.
Tasheka LLC
Role: Outsourcing, Email Management, Executive Support & Accounting
Description: Provided administrative and communication support, handling operational tasks for smooth day-to-day business.
The Black Directory
Role: Cold Calling & Appointment Setting
Description: Supported outreach and scheduling to connect businesses and professionals.
Dennis Law PLLC, OpenWorks, Joseph Ritter Retirement Agency
Role: Appointment Setting, Email Marketing & Cold Calling
Description: Conducted cold outreach and managed client appointment scheduling.
Princo
Role: Executive Support, B2B Sales, Customer Service & Research
Description: Delivered operational and customer support while handling B2B sales and research tasks.
Itel BPO / Etech Global Services / Beaches Negril Resort
Role: Customer Service, Front Desk Operations, Loan Processing & Sales
Description: Delivered professional service across customer-facing and administrative roles in hospitality, finance, and support.
Education & Certificates
Education & Certificates
Edna Manley College of the Visual and Performing Arts
Associate Degree — Fine Arts
2013 – 2015
Montego Bay Community College
Short Course Certificate — Supervisory Management
2023
City & Guilds
Level 3 Certificate in English
Allison Online Courses
Diploma in Human Resources
Executive Assistant Skills
Microsoft Office Access Advanced
Working as a Virtual Assistant
Roles & Responsibilities of a Virtual Assistant
TUI Training
TUI Childcare Protection Awareness
Petersfield High School
CSEC Passes in:
Principles of Business
Office Administration
English A & B
Mathematics
Human and Social Biology
Information Technology
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