Shopify Store Setup (Practice Project)
Shopify Store Setup (Practice Project)
Embedded Files
Built and managed a complete Shopify store from scratch as a hands-on practice project. This includes product uploads, structured descriptions, pricing setup, and variant management. Products were organized into collections to improve navigation, user experience, and store clarity.
Skills demonstrated: Shopify setup, product management, store organization
Sample Product Research Analysis
Sample Product Research Analysis
Developed a product research framework to evaluate potential e-commerce products based on profitability, demand, competition, and risk level. This helps identify high-potential products for better decision-making in online stores.
Skills demonstrated: Product research, market analysis, data evaluation
E-commerce Product & Inventory Management System
E-commerce Product & Inventory Management System
Created a structured tracking system using Google Sheets to manage product listings, inventory levels, pricing, and profit margins. This system helps ensure accurate data management and supports efficient daily store operations.
Skills demonstrated: Inventory management, data organization, spreadsheet automation, eCommerce operations
Product Listing Optimization
Product Listing Optimization
Improved an existing product listing by enhancing clarity, adding keyword-rich content, and highlighting key product benefits. The optimized structure improves readability, search visibility, and potential conversion rates.
Skills demonstrated: SEO optimization, copywriting, conversion-focused listing improvement
Canva Product Designs
Canva Product Designs
Designed clean and engaging product images and simple graphics using Canva to improve product presentation. These visuals help attract attention, strengthen branding, and enhance customer engagement on eCommerce platforms.
Skills demonstrated: Canva design, product presentation, visual branding
Customer Support Example
Customer Support Example
This response demonstrates my approach to handling customer concerns with professionalism, empathy, and clear communication. It focuses on understanding the issue, providing accurate solutions, and guiding the customer toward a smooth resolution.
My goal is to reduce frustration, build trust, and ensure a positive customer experience that reflects well on the brand and supports customer retention.
Scenario - A customer is frustrated because their order has not arrived on time and they are asking for an update.
Response:
Hi [Customer Name],
Thank you for reaching out, and I sincerely apologize for the delay with your order. I understand how important it is to receive your items on time.
I’ve checked your order status, and it is currently in transit. You can track it here: [Insert Tracking Link]
We truly appreciate your patience, and we’re doing our best to ensure it arrives as soon as possible. If you have any further questions or need assistance, please don’t hesitate to let me know—I’m here to help.
Thank you for your understanding.
Scenario - Delayed Order Customer: My order is delayed.
Response:
Hello, thank you for reaching out. I apologize for the delay. I have checked your order and it is currently in transit. Rest assured that we are monitoring it closely and will keep you updated. Thank you for your patience and understanding.
Scenario - Refund Request Customer: I want a refund.
Response:
Hello, thank you for your message. I’m sorry to hear about your experience. We can assist you with your refund request. Please confirm your order details so we can process this as quickly as possible. Thank you.
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