PRIVACY POLICY
Shan Tax
Your privacy and the security of your personal information are important to us.
Last Updated: 11 August 2026
1. Introduction
This Privacy Policy explains how Shan Tax may collect, use, store, protect and manage information provided by users while using the Shan Tax application and its related services.
By using Shan Tax, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Depending on the services you use, Shan Tax may collect information such as your name, mobile number, email address, PAN details, account information and other information that you voluntarily provide.
We aim to collect information that is reasonably necessary for providing the requested services.
3. PAN & Tax Information
If you use tax-related services, you may be asked to provide PAN and other tax-related information required for the service.
Such information may be used to identify your account, prepare or process requested tax services, verify information and communicate with you regarding your request.
4. Documents & Information Provided by You
If you upload or provide documents, statements, certificates, tax records or other information, such information may be processed for the specific service requested by you.
You are responsible for ensuring that the information and documents submitted by you are accurate and that you are authorized to provide them.
5. Account & Login Information
To provide account-based services, Shan Tax may maintain information associated with your account, such as your name, mobile number, email address and PAN information.
You are responsible for keeping your password and login credentials confidential.
6. How We Use Your Information
Information may be used to provide requested services, maintain your account, process applications, respond to support requests, communicate important updates and improve the functionality of Shan Tax.
7. TDS & ITR Related Services
When you request TDS, ITR or other tax-related assistance, information supplied by you may be used for the specific purpose of providing or processing that service.
You should review information carefully before submitting any tax-related request.
8. Consent & User Choice
Where consent is required for processing personal data, Shan Tax will seek consent in accordance with applicable requirements.
Depending on the applicable law and the circumstances, you may have rights regarding access, correction, updating, withdrawal of consent or deletion of personal information.
9. Sharing of Information
Shan Tax does not intend to sell personal information to third parties.
Information may be shared with service providers or other parties where reasonably necessary to provide a requested service, operate the application, comply with legal obligations or protect the rights and security of users and the service.
10. Government & Legal Requirements
Information may be disclosed where required or permitted by applicable law, regulation, legal process or a valid request from a competent authority.
11. Data Storage & Retention
Personal information may be retained for as long as reasonably necessary to provide the requested services, maintain records, resolve disputes, comply with legal obligations or protect legitimate interests.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
12. Data Security
Shan Tax aims to use reasonable security measures appropriate to the nature of the information being handled.
However, no electronic system or method of transmission over the internet can be guaranteed to be completely secure.
13. Local Storage & Cookies
The application may use browser or device storage technologies to maintain certain account preferences, session information or application functionality.
The exact information stored locally may depend on the features implemented in the application.
14. Third-Party Services
Shan Tax may use third-party services or platforms to support certain application functions. Such services may have their own privacy policies and terms.
Users should review the applicable policies of third-party services when using those services.
15. WhatsApp & Call Support
If you choose to contact Shan Tax through WhatsApp or telephone support, your communication may be processed by the respective communication service.
Third-party communication services operate under their own terms and privacy policies.
16. User Responsibilities
Users should provide accurate information, keep account credentials secure and notify Shan Tax if they believe their account or information has been accessed without authorization.
17. Access, Correction & Deletion Requests
Where applicable, users may request access to, correction of, updating of or deletion of their personal information, subject to applicable law and legitimate record-keeping requirements.
Requests can be made through the available Shan Tax support channels.
18. Account Closure
If you request closure of your account, Shan Tax may take reasonable steps to close or deactivate the account.
Certain information may continue to be retained where required by law, for legitimate business purposes or for the resolution of pending matters.
19. Children's Privacy
Shan Tax is intended for users who are legally able to use the services.
We do not knowingly seek to collect personal information from children in circumstances where such collection is not permitted by applicable law.
20. Security Incidents
If Shan Tax becomes aware of a security incident affecting personal data, appropriate steps may be taken in accordance with applicable legal and regulatory requirements.
21. Changes to This Privacy Policy
Shan Tax may update this Privacy Policy from time to time to reflect changes in services, technology, legal requirements or business practices.
The updated version will be made available through the application.
22. Applicable Law
This Privacy Policy is intended to operate subject to applicable laws and regulations governing the processing and protection of personal data in India.
23. Privacy Contact & Support
If you have a privacy-related question, concern or request, you may contact Shan Tax through the support channels provided in the application.
Support Number: 9528554739
© Shan Tax
Simple • Secure • Trusted