PRIVACY POLICY
Last updated: December 29, 2025
Shehzad (hereinafter referred to as "We", "Us", "Our", or "Developer"), having email contact at shehzad0648@gmail.com, is the owner and developer of the application 'TV Remote for Vizio TV' ("Application"). We place the highest value on your trust and prioritize protecting your Personal Information. This privacy policy ("Policy") explains how we collect, use, share, and process data.
For the purpose of this Privacy Policy, wherever the context requires, "You" or "User" shall mean any natural or legal person who uses the Application.
This Policy is framed in accordance with applicable data protection laws and regulations. By accepting this Policy, you understand and agree to the collection, use, sharing, and processing of your Personal Information as defined herein. If you provide us with Personal Information about someone else, you confirm that they are aware and consent to our use of their information according to this Policy.
This Policy applies to all current and former visitors, users, and others who access this Application.
1. Scope of this Policy
This Policy is an electronic record that does not require any physical, electronic, or digital signature. By accessing or using the Application, you confirm that you have the capacity to enter into a legally binding agreement.
For users accessing our Application from the European Union, the provisions outlined in Annexure A (GDPR compliance) shall apply.
For users accessing our Application from the United States, the provisions outlined in Annexure B (CCPA compliance) shall apply.
For users accessing our Application from the United Kingdom, Annexure A shall apply in accordance with the Data Protection Act, 2018.
This Policy describes the types of information we collect, why and how we use it, with whom we share it, and the choices available to you. We also describe measures we take to protect your information and how you can contact us about privacy practices.
This Policy may be amended or updated from time to time. Any changes will become effective upon posting of the revised Policy. We recommend regularly checking this Policy to stay informed of updates. Your continued use of the Application after such changes implies acceptance of the updated Policy.
2. Types of Information
We may collect, store, and process Personal, Non-Personal, and other third-party information.
2.1 Personal Information
Personal Information means any information that may identify an individual, including but not limited to: first and last name, physical address, telephone number, date of birth, age, email address, or other contact information, and financial information including bank account or credit/debit card details.
Sensitive Personal Data or Information (SPDI) includes: passwords, financial information, and physical information. We limit collection of Personal Information to what is necessary for intended purposes.
2.2 Non-Personal Information
Non-Personal Information means information that does not specifically identify an individual or business, including: browser type, previously visited URLs, Internet Service Provider (ISP), television-related information (TV brand, model number, identifiers), operating systems, and IP addresses.
We may gather Non-Personal Information regarding Application usage, visited pages, IP addresses, and operating system types. We may also collect voluntarily provided Non-Personal Information through questionnaires or surveys.
Personal Information, SPDI, Non-Personal Information, and third-party information are collectively referred to as "Information".
3. What Information is Collected from You?
For a better experience while using our Application, we may require you to provide the aforementioned Non-Personal Information including device type, unique identifiers (such as iOS Advertising ID or Android Advertising ID), carrier, and related device information.
We may collect and share this information through mobile SDKs. This information may be used by itself, aggregated, or combined with mobile identifiers, and shared with third parties for purposes related to advertising, attribution, analytics, and research (including Google AdMob, Google Firebase).
The Application uses third-party services that may collect information used to identify you.
To enhance your experience and improve our services, we may collect:
Your IP address
The source of your visit
Cookies or similar tracking technologies
Information about your Vizio TV model, brand, and device identifiers obtained by the Application to navigate and control the TV
Log of clicks within the Application used to navigate user preferences and control the television
An anonymized device identifier (including IP address and location estimate) assigned to the mobile device running the Application
An Application instance identifier assigned to each user, which resets upon reinstallation
For Android users, we can automatically read and identify device identifiers, though you can adjust privacy settings to modify access. For iOS users, we access device identifiers only after obtaining specific consent.
All users must read and understand this privacy statement. If you do not agree, please stop using the Application immediately.
3.1 Log Data
When you use our Application, if errors occur, we may collect data and information (through third-party products) including "Log Data". This Log Data may include: your device's IP address, device name, operating system version, Application configuration, timestamps of Application usage, and other statistics.
This collection may also include: key presses, button presses, taps, device connection success/failures, displayed dialogs, crash analytics data, count of connected devices, application settings preferences, and specific details about your Vizio television (brand, model, operating system version, application version, etc.).
3.2 Third-Party Advertising
The Application may display third-party advertisements provided by advertising networks or mediation partners. We collaborate with reputable ad networks requiring us to create accounts with them. These networks have code and/or software running on the Application to collect certain Information to determine the most relevant and personalized ads for users.
Third-party ad networks may analyze collected Information to obtain insights via analytics. This helps us provide services through this Application at no cost to users.
By using our Application, you acknowledge and agree to third-party advertisements. Our third-party advertisers may collect data including device identifiers, location information, or other non-personal data. We do not control their data collection practices, which are governed by their own privacy policies. We encourage users to review advertisers' privacy policies.
By using our Application, you agree that we shall not be held liable for actions or privacy practices of third-party advertisers or for content of third-party advertisements. Your interactions with third-party advertisers are solely between you and the advertiser. You agree to release, indemnify, and hold us harmless from any claims, damages, or liabilities arising from third-party advertisements.
The Application may contain links to external websites through advertisements. These external websites are not under our control, and we bear no responsibility for their content, privacy practices, or transactions. Users interact with such websites at their own risk.
3.3 Consent
By using the Application, you freely, expressly, specifically, and unconditionally consent to our use and disclosure of your Personal Information, including Sensitive Personal Data, in accordance with this Policy. If you do not agree, please do not use this Application.
This Policy is incorporated into the Application's Terms of Use. By using the Application, you explicitly, unambiguously, freely, unconditionally, and specifically provide informed consent to collection, processing, and storage of your personal data in accordance with applicable protection laws.
3.4 Retention of Information
We retain your personal information for as long as required for purposes stated in this Privacy Policy. Sometimes, we may retain information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, in connection with legal claims or proceedings, to enforce agreements, or for tax and accounting purposes.
When we no longer have a legitimate need to process your information, we may delete or anonymize it from active databases. We securely store information and isolate it from further processing on backup systems until deletion is possible.
Examples of retention periods:
Personal data obtained upon purchase are retained as required by tax laws (e.g., 8 years where applicable)
If you request deletion of personal data, we will attempt to delete it within one month
Personal data relating to promotions will not be retained for more than one month after the offer ends
You have the right to withdraw consent at any point by contacting us at shehzad0648@gmail.com. Upon withdrawal, we shall, unless retention is necessary for legal compliance, erase all Personal Data and Sensitive Personal Data provided by you.
Withdrawal of consent does not affect lawfulness of processing based on consent before its withdrawal.
3.5 Personalized Information
In the future, if we require certain personal information, you agree to provide accurate and complete details, including a unique user ID, mobile number, and email address. This will help us tailor our services to you. We may also require email and phone number verification for user authentication.
By providing this information, you consent to its use for verification purposes.
3.6 Cookies and Similar Technologies
We use mechanisms similar to cookies for data collection, including tracking technologies such as web beacons and pixel tags. These enable us to recognize your device and retain information for subsequent visits, facilitating functionality, preferences, and application performance.
Cookies, device, or similar online identifiers (login-based identifiers, randomly assigned identifiers, network-based identifiers) together with other information (browser type, language, screen size, supported technologies, etc.) can be stored or read on your device to recognize it each time it connects to our Application.
This enables us to:
Enhance User Experience: Personalize your experience by remembering preferences and settings
Analytics and Performance: Analyze how our Application is accessed and used to improve functionality and user experience
Security and Authentication: Ensure account security by verifying your identity and protecting information from unauthorized access
Advertising and Marketing: Deliver relevant advertisements and measure their effectiveness
Our Application may use third-party code and libraries that utilize randomized cookies to collect information and improve their services. These third parties may use cookies and similar technologies to gather information about your online activities over time and across different websites.
By continuing to use our Application, you consent to our use of cookies and similar technologies for these purposes.
3.7 Do Not Track Signals
Our Application does not currently respond to Do Not Track signals. However, you can manage preferences regarding cookies and other tracking technologies through your device settings. We respect your choices and provide flexibility to control how your information is collected and used.
4. How is Your Information Used?
We may use your Personal Information to provide personalized features on our Application. We may use your Information to comply with legal obligations, resolve disputes, and enforce agreements. We do this where necessary to comply with legal obligations or to meet our legitimate interests in enforcing legal rights, resolving disputes, and preventing fraud.
You hereby explicitly, unambiguously, freely, unconditionally, and specifically provide informed consent to use and share your Personal Data to operate, maintain, and improve the Application by analyzing how you and other users interact with it. This is to meet our legitimate business interests in providing the Application and ensuring it provides the best experience for users.
Your trust is essential to us, and we prioritize your consent and transparency. To ensure you have full control over your data and its usage, we seek your explicit, voluntary consent for purposes such as improving services, personalizing experiences, and complying with legal obligations.
4.1 Automation and Artificial Intelligence
To provide enhanced functionality and user experience in our Application 'TV Remote for Vizio TV', we may leverage advanced technologies such as regex parsing, template matching, artificial intelligence (AI), and machine learning (ML).
In line with our commitment to respecting your privacy and confidentiality, we use service data for these technologies only in the following ways:
Improving Algorithm Accuracy: We may utilize anonymized and aggregated service data to enhance accuracy and effectiveness of our AI and ML algorithms. This process involves stripping identifiable information to ensure user privacy while improving our services.
Customizing User Experience: We use data from your usage patterns to develop models that tailor the Application to better meet your needs. This includes optimizing performance and predicting user preferences based on interaction history.
Our automation and AI technologies are driven primarily by our own internal data sources, including internal communications, user feedback, and operational logs. Additionally, we incorporate relevant insights from external sources to further refine our services.
By integrating these technologies, we aim to deliver a seamless and intuitive user experience while strictly adhering to our privacy and confidentiality commitments.
4.2 Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling using your personal data that produces legal effects or similarly significantly affects you. All processing of your personal data is conducted with transparency and fairness, ensuring human judgment is involved where necessary to safeguard your rights and interests.
4.3 Opt-Out Control
We believe in giving you the power to tailor your experience according to your preferences. We want you to feel secure in your interactions with us. Should you have any questions or wish to withdraw your consent, please contact us at shehzad0648@gmail.com. Your satisfaction and data privacy are our utmost priorities.
4.4 Beta Testing Programs
If you participate in our beta testing programs, we may collect additional data related to your usage and feedback to improve our services. This data will be treated in accordance with this privacy policy, ensuring that your information is handled with care and used solely for enhancing our Application's functionality and user experience.
5. Who Will We Share This Information With?
You explicitly, unambiguously, freely, unconditionally, and specifically provide informed consent to share your Personal Data as follows:
With affiliates and other third-party entities who will process your personal data only in accordance with our instructions and for purposes set out in this Privacy Policy
Aggregated or de-identified information (information that does not personally identify you directly), or statistical information about you, including demographic data and audience segments, may be disclosed to others for various purposes, including improving their products and services and making ads more relevant to your interests
As necessary to perform contractual obligations towards you to the extent you have redeemed a voucher, goods, or services offered or participated in an offer, rewards, contest, or other activity or program sponsored or offered through us or through any third-party entity
To a subsequent owner, co-owner, or operator of the Application or any portion or operation related to it
In connection with a corporate merger, consolidation, restructuring, sale of substantially all our stock and/or assets, or other corporate change, including during due diligence processes. However, should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your data
To comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions, where necessary to comply with these legal obligations
To combat fraud or criminal activity and to protect our rights or those of our affiliates and users, or as part of legal proceedings affecting us and/or our affiliates, as it is in our legitimate interests to prevent fraud and protect these rights
In response to a subpoena or similar legal process, including to law enforcement agencies, regulators, and courts, to the extent necessary to comply with such legal obligations
We may engage third-party companies and individuals to support functioning and improvement of the Application. These engagements may include facilitating Application operation, providing services on behalf of the Application, executing tasks related to the Application's services, and aiding in analysis of how the Application is utilized. They are contractually obligated not to disclose or utilize your Personal Information for any other purpose, ensuring compliance with our privacy standards and legal requirements.
We want to inform users that these third parties may have access to your Personal Information. We encourage any unaffiliated third-party entities to adopt and post privacy policies. However, while we might share personal data with third-party entities only for the above-mentioned purposes, their subsequent processing and use of personal data obtained through us is governed by their own privacy policies and practices and is not under our control.
Where possible, we contractually restrict how our third-party affiliates use your personal data and aim to ensure they do not use it for purposes incompatible with those set out in this privacy policy.
We do not sell or otherwise disclose Personal Information about you, except as described herein. We may disclose Personal Information to law enforcement offices, third-party rights owners, or others in good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy, respond to claims that content violates the rights of a third party, or protect rights, property, or personal safety.
You acknowledge and agree that you grant us access to communicate service offerings and/or otherwise in an effort to demonstrate services, features, and/or content via message, WhatsApp, and similar applications.
You acknowledge and agree that despite our best efforts to safeguard your personal data, no data transmission over the internet can be guaranteed as completely secure. Therefore, we disclaim any warranty or guarantee regarding the security of your data against unauthorized access, loss, or disclosure.
5.1 Employee and Contractor Access
Access to personal data is restricted to employees and contractors who require the information to perform their job duties. All personnel with access to personal data are bound by confidentiality agreements and undergo training on data privacy practices. This ensures that your personal data is handled securely and in accordance with our privacy standards.
6. Data Portability
You have the right to request and receive a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit that data to another controller without hindrance from us, where technically feasible.
7. How Do We Protect Your Information?
Our Application has stringent security measures in place to protect the loss, misuse, and alteration of information under our control. Secure server software (SSL) encrypts all information you provide before it is sent to us. Whenever you change or access your account information, we offer the use of a secure server.
Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access. Our servers are accessible only to authorized personnel, and your information is shared with respective personnel on a need-to-know basis to complete transactions and provide requested services.
Although we will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet or telecom or other networks cannot be made absolutely secure. By using this Application, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable security practices and procedures and current internet security methods and technologies in compliance with applicable data protection laws.
By using our Application, you agree to the following:
We will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties
We can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Application
We can take physical, managerial, and technical measures to preserve the integrity and security of your data while you use the Application or services provided
7.1 Data Breach Procedures
In the event of any personal data breach, we shall give you intimation of such breach where required by applicable law. You agree to indemnify us and hold us harmless from any liabilities, claims, losses, damages, expenses, or costs arising out of or related to any personal data breach.
7.2 Control Over Your Data
You have the right to nominate any other individual who shall, in the event of your death or incapacity, exercise the rights bestowed on you.
You shall have the right to obtain from us, upon request, the following information:
A summary of the Personal Data (if any) that is being processed by us and the processing activities we are undertaking with respect to that personal data
The identities of all other data fiduciaries and data processors with whom we have shared your personal data, along with a description of the personal data that has been shared (if applicable)
Any other information related to your personal data and its processing (if applicable)
8. How Can You Correct Inaccuracies in Your Information?
You have the right to review and correct your Personal Data. In the event of loss of access details, you can send an email to: shehzad0648@gmail.com
9. Children's Privacy
In line with the provisions of the Children's Online Privacy Protection Act (COPPA), our services are not intended for individuals under the age of 13, and we do not knowingly collect personally identifiable information from children under this age.
If we become aware that a child under 13 has provided us with personal information, we promptly delete such information from our servers. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at shehzad0648@gmail.com so that we can take appropriate action.
10. Indemnity
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless the Developer and our affiliates, and our respective officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:
1 - Your use of, or inability to use, the Application and consequences or damages arising thereof
2 - Any actions related to creation, uploading, sharing, or promotion of products or services through the Application, including claims of intellectual property infringement, defamation, or violation of rights
3 - Any breach of this Privacy Policy or violation of applicable laws or regulations
This indemnification obligation shall survive the termination or suspension of your account and use of the Application.
11. Limitation of Liability
We are not responsible for any breach of security or for any actions or inactions of any third parties that receive your Personal Information.
We shall not be liable for:
Loss including, but not limited to, loss of use, loss of goodwill, loss of data, if such loss is caused by tort (including negligence), breach of contract or otherwise, if reasonably foreseeable
Damage caused by viruses or other technologically harmful material that may infect your mobile device, tablets, any computer equipment, computer programs, data, or other proprietary material
Loss of business or anticipated savings, due to products and services provided by us
To the fullest extent permissible by law, we shall not be liable for any direct, indirect, exemplary, special, consequential, or incidental damages of any kind, or for any loss of data, revenue, profits, or reputation, arising under this Privacy Policy or out of your use of, or inability to use, the Application, even if we have been advised of the possibility of such damages or losses.
In no event shall our aggregate liability for any damages arising under these terms or out of your use of, or inability to use, the Application exceed the value of the product and/or service ordered by you on the Application, if any, during the three months prior to such claim being raised.
Notwithstanding anything contained in this Policy or elsewhere, we shall not be held responsible for any loss, damage, or misuse of your Personal Information if such loss, damage, or misuse is attributable to a Force Majeure Event.
"Force Majeure Event" shall mean any event beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, pandemic, explosion, acts of god, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, pandemic or national/state lockdown, and any other similar events not within our control and which we are not able to overcome.
12. Applicability of the Terms of Use
This Policy shall be supplementary to the Terms of Use. Words and expressions used in this Policy but not defined herein shall have the meanings ascribed to them in the Terms of Use.
To the extent any provision of this Policy does not conflict with the Terms of Use, the Terms of Use shall apply to this Policy. In the event of any conflict between this Policy and the Terms of Use, the interpretation placed by us shall be final and binding on you.
13. Grievance Redressal Mechanism
If you wish to make a complaint regarding any violation of the provisions of this Policy, you may send a written complaint to:
Name: Shehzad Ahmed
Email: shehzad0648@gmail.com
14. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: shehzad0648@gmail.com
ANNEXURE A - GDPR Compliance (EU & UK Users)
This Annexure outlines the data processing practices and compliance measures implemented by us to adhere to the General Data Protection Regulation (EU) 2016/679 ("GDPR") for users who are accessing this Application from the EU and UK.
1. Scope of Application
This Annexure applies to all users residing in the EU and UK who interact with the Application and any other services and products.
2. Legal Basis for Processing
We process personal data in accordance with the legal provisions outlined in Article 6 of the GDPR, including:
Consent: We will obtain explicit consent from you as users in the event we process your personal data for specific purposes whether now or anytime in the future
Contractual Necessity: Personal data may be processed to fulfill contractual obligations with users
Legal Obligations: We may process personal data to comply with legal requirements or regulatory obligations
3. Rights of Data Subjects
In compliance with the requirements of GDPR, we respect the rights of our users and data subjects, including but not limited to:
Right to Access: Users shall have the right to request access to their personal data and obtain information about its processing
Right to Rectification: Users shall have the right to request the correction or updating of inaccurate or incomplete personal data
Right to Erasure: Users may request the deletion of their personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected
Right to Data Portability: Users shall have the right to receive their personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller
Right to Object: Users retain the right to object to the processing of their personal data in certain situations, such as for direct marketing purposes, and you retain the right to withdraw your consent at any time by contacting us
4. Data Processing Principles
We are committed to upholding the highest standards of data protection, guided by principles of legality, fairness, and transparency in all aspects of personal data processing. Additionally, we prioritize practices that ensure data minimization, accuracy, limited storage duration, integrity, and utmost confidentiality.
5. Cross-Border Data Transfers
We may transfer your personal data to countries outside of the United Kingdom and/or EU strictly in compliance with the GDPR. These transfers shall adhere to GDPR requirements and may rely on established mechanisms such as adequacy decisions, robust safeguards, or specific derogations outlined within the GDPR framework.
6. Data Security Measures
We implement appropriate technical and organizational measures to ensure the security and confidentiality of personal data, including encryption, access controls, and regular security assessments.
7. Data Breach Notification
In the event of a data breach involving personal data of United Kingdom and/or EU users, we will notify the relevant supervisory authority and affected individuals in accordance with the requirements of the GDPR.
8. Data Protection Officer (DPO)
We have appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the GDPR. The DPO can be contacted at:
Email: shehzad0648@gmail.com
Users in the UK shall also retain the right to make complaints to the UK data protection regulator, Information Commissioner's Office (ICO).
9. Contact Information
For inquiries, requests, or complaints regarding GDPR compliance for EU users, users can contact us at shehzad0648@gmail.com
10. Change to GDPR Consent
Users may change and/or modify their GDPR related consents/permissions on the Application by going to the Application Settings and accessing the "Manage Data Consent" option (if available).
By using our Application, services, and products, users from the EU and UK acknowledge and consent to the processing of their personal data in accordance with the provisions outlined in this Annexure A.
ANNEXURE B - CCPA Compliance (USA Users)
This Annexure outlines the data processing practices and compliance measures implemented by us to adhere to the California Consumer Privacy Act of 2018 ("CCPA") for users who are accessing this Application from the United States of America.
1. Scope of Application
This Annexure applies to all users residing in the United States of America who interact with the Application and any other services and products.
2. Rights of Data Subjects
In compliance with the requirements of the California Consumer Privacy Act (CCPA), we respect the rights of our users and data subjects, including but not limited to:
Right to Know: Users have the right to request information about the categories of personal information collected, disclosed, or sold by us
Right to Opt-Out: Users have the right to opt out of the sale of their personal information
Right to Deletion: Users may request the deletion of their personal information under certain circumstances, as provided by the CCPA
3. Data Processing Principles
We are committed to upholding the principles of legality, fairness, and transparency in all aspects of personal data processing, as mandated by the California Consumer Privacy Act (CCPA). Additionally, we prioritize practices that ensure data minimization, accuracy, limited storage duration, integrity, and utmost confidentiality.
4. Cross-Border Data Transfers
Any transfer of personal data outside of the United States of America will be conducted in compliance with the requirements of the California Consumer Privacy Act (CCPA) and other applicable laws.
5. Data Security Measures
We implement appropriate technical and organizational measures to ensure the security and confidentiality of personal data, including encryption, access controls, and regular security assessments, in accordance with the CCPA.
6. Data Breach Notification
In the event of a data breach involving personal information of users in the United States of America, we will provide notification as required by the California Consumer Privacy Act (CCPA) and other applicable laws.
7. Contact Information
For inquiries, requests, or complaints regarding compliance with the California Consumer Privacy Act (CCPA) for users in the United States of America, users can contact us at shehzad0648@gmail.com
By using the Application 'TV Remote for Vizio TV', you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.