Privacy Policy

Welcome to Shadowy Proxy (“Company”, “we”, “our”, or “us”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and proxy/VPN services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Account Information

• Email address
  
  

• Username
  
  

• Billing details
  
  

• Subscription status
  
  

1.2 Payment Information

Payments are processed by third-party payment processors (e.g., Stripe, Paddle, PayPal).
We do not store full credit card details on our servers.

1.3 Device and Technical Information

• IP address (at time of connection)
  
  

• Device type
  
  

• Operating system
  
  

• App version
  
  

• Crash logs
  
  

• Diagnostic data
  
  

1.4 Usage Data

Depending on the service model, we may collect:

• Connection timestamps
  
  

• Amount of bandwidth used
  
  

• Server location selected
  
  

We do NOT collect or store:

• Browsing history
  
  

• DNS queries
  
  

• Traffic content
  
  

• Websites visited
  
  

• Data transmitted through the tunnel
  
  

(If you operate a strict no-log policy, keep this section clearly stated.)

2. No-Logs Policy

Shadowy Proxy operates under a strict no-logs policy regarding user traffic and browsing activities.

We do not monitor, record, log, store, or share:

• Traffic data
  
  

• Content of communications
  
  

• Browsing activity
  
  

• DNS requests
  
  

We may temporarily process minimal technical data necessary to maintain service stability and prevent abuse.

3. How We Use Information

We use collected information to:

• Provide and maintain the Services
  
  

• Process payments and subscriptions
  
  

• Prevent fraud and abuse
  
  

• Improve performance and reliability
  
  

• Respond to customer support inquiries
  
  

• Comply with legal obligations
  
  

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your data under the following lawful bases:

• Performance of a contract
  
  

• Legitimate interests
  
  

• Legal obligation
  
  

• Your consent (where applicable)
  
  

5. Data Retention

We retain personal data only as long as necessary to:

• Maintain active accounts
  
  

• Comply with legal requirements
  
  

• Resolve disputes
  
  

Inactive account data may be deleted after [X months/years].

6. Data Sharing and Disclosure

We do not sell personal data.

We may share information with:

• Payment processors
  
  

• Hosting providers
  
  

• Analytics providers (if used)
  
  

• Law enforcement when legally required
  
  

We only disclose information when required by valid legal process.

7. International Data Transfers

Your information may be processed and stored in countries outside your residence.

We take appropriate safeguards to ensure data protection consistent with applicable laws.

8. Security Measures

We implement industry-standard security measures including:

• Encryption (HTTPS / TLS)
  
  

• Secure server infrastructure
  
  

• Access controls
  
  

• Internal data minimization policies
  
  

However, no system is 100% secure.

9. Your Rights

Depending on your location, you may have the right to:

• Access your data
  
  

• Correct inaccurate data
  
  

• Request deletion
  
  

• Restrict processing
  
  

• Data portability
  
  

• Withdraw consent
  
  

To exercise these rights, contact:
privacy@shadowyproxy.com

10. Children’s Privacy

Our Services are not directed to individuals under 18.
We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
We will notify users by updating the “Last Updated” date.