Personal Stories

1. A retired staff/faculty tenant writes…

I was hired in the summer of 1990 to take over a struggling campus childcare program. With the support of parents and staff, I created an inspiring, developmentally appropriate curriculum that lead to full enrollment and National Association for the Education of Young Children accreditation. Word of mouth resulted in a substantial Wait List, and I was then asked to help design the current state-of-the-art facility that serves 100 children on a daily basis between the ages of 6 months to 5 years. To maintain high-quality programing and ensure that low-income, undergraduate student parents received enrollment priority, I wrote several successful local, state and federal grants in excess of $7M. I also spearheaded a task force to create a new BA degree in Child Development for SFSU students seeking a career in early care and education and taught courses for the Elementary Education and Child and Adolescent Development Departments.

I loved my career as the AS Early Childhood Education Center Director. I also enjoyed living near campus in a University Park North apartment and walking to work. When I retired in January 2016 with over 26 years of service, imagine my surprise to find a 60-day eviction notice in my mailbox! Continued employment was never mentioned as a condition of my rental agreement nor was the point that University Housing does not adhere to the San Francisco Rent Control ordinance. Suddenly, a retired senior citizen is expected to vacate her home. I can’t afford renting at current market prices not to mention the challenge of finding “affordable” housing.

2. An anonymous tenant writes…

I had to give up my plans of having a career at SFSU. I'll be leaving.

3. A faculty tenant writes…

The rent increase will be another sad chapter in my and my husband's history in San Francisco. I was hired in 2003 and lived in a one bedroom in the Richmond District. We were looking to adopt a child and needed to move to a two-bedroom which we did in 2011.We signed a two-year lease on an apt that we did not know was not rent controlled. Meanwhile, our plans for adoption were put on hold after I was diagnosed with breast cancer. After chemo, and while recovering, our landlord contacted us at the start of 2015 about a rent increase. He had done that the year before and we agreed to go from 1900 to 2100 a month. We had expected the same and we proposed 2300 a month. However, he laughed at our offer and asked us to look at what 2-bedrooms in SF were going for. We looked on Craigslist and were horrified to see similar apartments going for 1000 dollars above what we could pay. After asking what he had in mind which was like 800 more a month, we started looking for apartments in our price range, 2000-2200.

Needless to say there were no two-bedrooms in our range, so our adoption plans have been put on indefinite hold. My husband is a freelance writer and part-time language teacher in a school downtown. Moving out of the city where he would have to travel more than one hour by car or by Bart will not make any sense as it would cut into his income substantially. So we decided to stay in the city and downsize to a one bedroom. That is how we found our 1 bedroom on Buckingham Way in University Park North. Both times, when we went to get information and to sign the lease I know we told the housing agent our story about not living in a rent controlled apartment. This would have been the time for her to disclose that University Housing was also not rent controlled. Instead she said we shouldn't worry the rent increases were reasonable and not unlike SF rent controlled housing. Unlike our previous landlord who withheld this vital information to serve his own interests I don't think the agent at University Housing was hiding information but unaware of the fact the University would actually act in such a deceptive, fraudulent manner and one day increase the rent by 5% a year for several years in row. We are beyond shocked that the university would treat their faculty in this way and chalk it up to business ethics.

The university is a non-profit entity, whose only interest should be education. Instead, it seems that a corporate mentality has taken over and students as well as faculty are being treated like profit making sources. I know if I am forced to leave this apartment and move 1.5-2 hours away from SF I will not be as available to my students and my own professional work will be impacted in negative ways. SFSU, through their new housing policy and rent increase, has not kept its promise to support its faculty in their teaching duties, which also means it has broken its promise to students to give them a quality education. If I could I would leave SFSU and move to a more affordable city and work for an employer that respects and puts teaching ahead of all other matters. No matter what it tells the city and the state, this is not SFSU's mission any longer.

Finally, SFSU knows that it is not possible for faculty to easily move. Apartments in SF are out of our price range and teaching positions for associate level professors are not easy to find. Knowing this situation makes their actions even more malicious, as we are basically being held hostage here with no real recourse than to pay up or have our quality of life severely impacted by a long commute.

4. A faculty tenant writes…

I was hired at SF State as a tenure-track assistant professor last academic year. As a recent immigrant and a single faculty member with no family in the U.S., it was a major concern for me to move to San Francisco given the high cost of housing. However, I had to come and work at my dream institution. During salary negotiation, My Dean, with their best intention and based on their knowledge from the previous years, gave me a range for the cost of university housing rentals, which was $1800-2000 for the units that included all the utilities. When I asked about rent control, my Dean said the rental increase would be around the San Francisco rental increase at most, which was around 2%.

When I signed my lease, my one-bedroom apartment at University housing, the rent was $2125, which does not include utilities. This rent was about 6 to 18% higher than the previous year's University rental rates mentioned above, without even factoring in my $150 average monthly utilities or my $75 monthly parking fee (which increased 50% from the previous year). In Spring 2017, I received the notice about the 5% rental increase for the next six years, which increased my current rate to $2231 in August 2017. Overall, my rent, utilities and parking cost me $2455 per month. My after-tax salary is $3950, meaning I pay more than 60% of my salary on rent. As a result, I have been using money from my savings account every month since I moved to San Francisco.

5. An Assistant Professor tenant writes…

I have been living in UPN for a few years. When I first moved in with my spouse and our child, I felt that the rates were low enough that if I lived in a 1-bedroom here for 5-6 years, I could probably save enough money to be able to buy a 2-bedroom condo somewhere commutable to my job at SFSU, which felt like it could provide some long-term financial security in a frighteningly volatile housing market. Other tenants at UPN assured me that although the monthly rate I was paying was substantially higher than nearly everyone else in the building (b/c I was one of the most recent to move in), SFSU only ever raised rents by 1-2% each year, so I should be able to expect some stability in rents. I felt like University Housing was a way that SFSU was trying to look out for and retain me as a faculty member, and that made it possible for me to overlook the fact that my apartment has at times been infested with roaches and mold, is covered with chipping paint, and that UP management provides shoddy, delayed maintenance.

When the 5%/year rent increases were announced, it was the straw that broke the camel's back for my family. It made me realize that living in the Bay Area long-term would always be a huge financial struggle and worry. I pay 45% of my after-tax income on rent; my faculty-subsidized daycare costs have gone up 5% this year; and then they announced the 5%/year increases (in the face of housing costs across the Bay Area that continue to climb, becoming more and more unattainable for families like mine); through these things and others, it's become clear to me that SFSU's Administration is not invested in retaining faculty members. As a direct result of these pressures, the month that the 5% increases were announced, I reluctantly went back on the tenure-track job market to try to leave SFSU. I love my job at SFSU and I don't want to leave, but it feels like searching for a job elsewhere is the only way to provide long-term stability for my family.

6. A faculty tenant writes…

My soon-to-be wife and I moved into a 1-bdrm unit at university housing in 2007. There was not even a hint at the time that the apartment was not rent controlled. There was nothing about it in the contract and everybody at the university was saying the opposite. In 2009 we moved to a 2-bdrm unit at university housing to have more space for our growing family. That was the first year university housing quietly added a paragraph to the contract stating that they do not follow San Francisco Rent Board regulations. We did not notice the addition.

Our apartment had multiple issues which made it very difficult to raise a family there: second-hand smoke and noise from neighboring student units, distance to laundry facilities, etc. We started looking at other options and were recommended a family-friendly block at university housing. It only had 3-bdrm units so we did not seriously consider it. But when a raccoon somehow made its way into our heater closet and exposed some possibly asbestos-containing materials, we decided to take a plunge and relocated to a 3-bdrm apartment at university housing for about $3K/month in 2013 (that was more than a 50% increase from the 2-bdrm). It did not look like a good deal at all, and it was a big stretch for our finances. However, with me getting tenured and my wife getting another part-time job, we thought we could handle it. But all our planning was based on the assumption that university housing will continue to follow rent control limits as they had done all the years prior.

We settled down. We got lucky with the San Francisco school lottery and our kids got into a diverse bi-lingual San Francisco public school program. Then last year we got the news about the 34% planned rent increase. After the initial shock and the feeling of having been misled, we also realized that the numbers are just not sustainable. Essentially, we will have to pay more than an extra $1K/month on top of our already burdensome rent. And it is not tax deductible, so my annual gross salary will have to go up by almost $22K just to pay for this rent increase and nothing else. There is almost no chance of that happening given our past salary increases.

Our family is now facing grim options: we can stay at university housing and watch our finances deteriorate beyond a breaking point. Or we can move out and also take a massive hit to our livelihood. Having lost the opportunities to lock in affordable rates after all these years at university housing, we are now looking at unreasonable new-tenant rents even for smaller apartments. Of course, moving out would also mean changing schools for our kids and all our established routines. It does not look like there are any good options if I want to stay with the university. And the university does not seem to care about it.

7. A tenant writes…

My partner and I moved into SF State housing in 2008. My partner is an associate professor at SF State. For six years, we made numerous maintenance requests to check on our heater that was not working properly. We had to wear jackets and hats to keep warm. Each time the maintenance visited they would state yes there is not a lot of heat being pushed out of the vents but the heater is working. In 2014, a maintenance worker stopped by to replace our heater filter and he discovered that the heater was indeed not working properly because the fan was not rotating which was why the heat was not being pushed through the ventilation within the unit. Another fan was then installed and at last, we had proper heating.

In the summer of 2017, there were rumors circulating amongst neighbors that the rent was going up 5% and on July 1, our rent did go up by 5%. I called the university asking why our rent went up and no one had answers. Only in September I received an email with an explanation. This was the first time that we had heard that the university was not under SF Rent Control’s jurisdiction. We were shocked and surprised to find this out because for the last nine years the rent increase did align with SF Rent Controls. If we had known that the university was not obligated to follow SF Rent control we would not have moved into the university housing and would not have tolerated such a low level of maintenance.

Now that we know that SF State has an uncapped rent increase power and we are faced with the other exorbitant bay area rental rates we are very distraught about our future housing situation at SF State. What we want is to be under SF Rent control and to achieve this we will need to move out of the SF State housing because we will be facing eviction because in time we will not be able to afford to live in SF State housing on a SF State professor’s salary.

8. An Associate Professor tenant writes…

When I was interviewed for tenure-track faculty position at SF State, the university was in the process of finalizing the deal to purchase the Stonestown Apartments north of campus, and some Park Merced units in the south. During my interviews, the university housing plan was advertised as a benefit intended to increase retention of faculty and staff. During the new faculty orientation, in August 2005, the newly purchased housing was once again presented as a perk for faculty, and the university had a plan to sell these units to employees at discounted prices within the next 5 – 10 years.

When I applied for housing, the online application system was still that of the previous owner, so during my application I had no knowledge that the university was the owner of the property. Back then, everyone knew that San Francisco has rent controls on housing built before 1979, which includes the housing purchased by SF State. Since I moved in, the rent indeed increased every year exactly at the maximal rate allowed by the San Francisco Residential Rent Stabilization and Arbitration Board. All these years (2005 – 2017), search committees (including myself) and college deans kept promoting the university housing as an attractive option for faculty and staff.

In late October 2017, I received a letter from the University Housing informing that:

“Effective July 1, 2017, University Housing implemented a 5% annual renewal increase through FY22/23.”

The future of rent increases, after 2023, is unknown. Now I cannot afford the current market prices, or the 34% planned rent increase. I feel that the university broke its promises and that I was denied the right to make informed housing choice. Had I known that SF State housing is not subject to rent controls, I would have moved in to Park Merced housing in 2005, and would be protected by rent controls in the future. As a result of the university housing policy, I will need to either find a place to live far away from the campus (east bay) or look for another job elsewhere.

9. A Professor tenant writes…

In terms of convenience of location and reasonable rent (relative to the city), the housing at SFSU played a major role in enticing me to the university 12 years ago from a far cheaper city. I had always been led to believe that we had rent control like the rest of the city—had I known that this was basically a deception, I would either not have moved here or I would have moved out of university housing at the earliest opportunity in order to gain rent control. A 34% increase in rent would mean that my rent will amount to significantly more than half of my net pay for a one bed apartment! My loyalty is being severely tested by this inhumane treatment.

There is absolutely no excuse to raise rent. I have experienced mosquito and rodent infestation at incredible cost, emotional and physical; the mouse problem occurred last year after work was done to supposedly seal apartments in my building. A colleague, retired faculty, was suddenly evicted in apparent contravention of a legacy agreement that had formerly been honored by the university--I was shocked at this treatment. The apartment, like so many, has been turned into multiple-occupancy student accommodation which brings its own problems in terms of living arrangements and wear and tear.

The property is my lifeline in the most expensive city in the USA. It is relatively modest by many people’s standards . . . but I very much appreciate it and it has become my HOME. The rent increase will hit hardest the professors and faculty that are the lifeblood of SFSU and will deter new faculty.

10. A faculty tenant writes…

I am a tenure-track professor at SF State and I was hired August 2016. I negotiated with the university for my employment in Spring 2015 and during those negotiations, University employees explicitly offered as a part of that package access to rent controlled and below market housing. I took such promises for granted and trusted my employer’s information about housing as simply another part of the employment contract. As such, I didn’t investigate my rental agreement for guarantees of the subsidy, nor did I hire a lawyer to do so. Two weeks before the expiration of my first lease, I got a notice that the rent was increasing 5%. In subsequent months we learned of the University’s plan to increase the rent 5% for the next 6 years, making the housing neither rent controlled nor below market – That promise is gone.

Further, after moving into my apartment in 2016 I realized that I had a mouse infestation. After pleading with the understaffed maintenance staff to help me remedy this issue, they finally began to do so. Unbelievably, it took 4 months before I was finally rodent free. Their memory lives on in the form of a mouse hole I stuffed with steel wool…

11. A staff tenant writes…

I am full time department staff, entering my 6th year. My gross pay is currently $3431.85 (net $2657.31) per month. I live with one dependent of my own and one other family member who contributes to our monthly rent of $2786.01 for a two bedroom townhouse. After hearing about the 5% rent increase this year, and in consideration of the impending additional increases, the chair of my department specifically requested a 5% raise to my salary at the time of my yearly evaluation. Despite my continually stellar evaluations, I was not granted this raise. The reason given for the denial was lack of available funding in my college. However, the 5% rent increase has not been rescinded. Thus, I am taking a 5% pay cut simply by continuing to live in University Housing.

My grandfather grew up in the Mission District. My great uncle was one of the last living survivors of the 1906 quake. Many of my dead are buried in Colma. I was born on the Peninsula, and was raised mainly by a single parent who did not receive child support, and who waited tables to survive. I lived through the trauma of my other parent committing suicide when I was 13 years old. I have been on my own, working full time, paying rent, since the age of 17. I am the first person in my family to graduate college with a B.A., and am currently completing a graduate degree.

I am grateful that San Francisco State University has lent me the opportunity to experience higher education. In return, I am an efficient, loyal and happy employee. To serve our unique student population is deeply rewarding beyond financial compensation. I value the rich life I have created here. However, if my salary does not keep up with the increase in my rent, I will be forced to consider making a drastic life change simply to survive. As it is, we live paycheck to paycheck. The thought of relocating is extremely stressful. With current housing prices as they are in the Bay Area, I would be compelled to relocate away from my long term community (family, personal and academic). As an independent person, it is deeply horrifying to find myself in this position: unable to fund a move somewhere we might be able to afford. Thinking about relocating my family away from our home makes my stomach go queasy.

12. A former graduate student tenant writes…

I was a former graduate student at SFSU. I had lived in one of the apartment units on Buckingham Way during my studies until I received an eviction notice. I was given 2 months to clear out my belongings without any means to fix the situation. When I consulted the housing office for an extension, I was told that there isn’t anything that I can do to reverse the eviction. The basis for my eviction was that I had not been maintaining an active student status for a year. This rule was not clearly communicated to me before I moved in. Since not all students complete their studies uninterrupted, it is unreasonable to evict students on such basis. What is more egregious is that the school did not attempt to communicate this rule to me. They simply sent out an eviction notice with two months notice. I believe I was forced to move out due to the fact that during the course of my stay, the management was switched to the SFSU Housing which was eager to turn every available student housing into a highly profitable school dormitory. Students did not benefit from the l housing department’s policy; students, including myself, were burdened to either move out of the unit or pay a much higher rent than before.

13. An Assistant Professor tenant writes…

Before moving to University Park South, my wife and I lived in a smaller and less expensive apartment in San Francisco. We moved because we were assured the UPS housing was rent controlled. Although significantly higher than our previous rent, and just barely what we thought affordable based on my SFSU income and my wife's freelance income, we thought of the faculty housing as an opportunity for us to have a forever home close to campus, where I can devote myself to building my program in the arts at SFSU and we can start a family. Had we known the university would increase the rent 35%, we would have stayed in our previous apartment and saved almost $40,000 in the past 3 years.

With this rent increase, we will not be able to continue in faculty housing and will be forced to move far away from campus. I will have less time on campus to devote to my students here at SFSU that I care so much about. With increased commute times and an uncertain future, my wife and I will have to have serious conversations about when we can start a family. Our rent is 72% of my take home salary after taxes, and that percentage is only going to increase. We hope that San Francisco State University recommits itself to the community of faculty and students here in University Park, and reverses this rent increase.

14. A faculty tenant writes…

In the spring of 2016, I accepted a faculty job at SFSU. I decided in part based on what I had been told on several occasions during the interview and negotiation process that although area housing was expensive, the university was committed to making some affordable apartments available. After reviewing the provided rental information, I immediately placed myself on the waitlist for the university-owned apartments. None of that advertising information said anything about the fact that university properties did not follow rent control despite the being the appropriate age for it.

When I was offered an apartment four months later, the prices had been increased by over 15% from what I had been quoted when I joined the waitlist. That price now is half my take home pay. When I toured an apartment with a rental agent I said "...wow, but at least this is rent controlled" as a statement. She didn't correct me, but added that the university typically had low rent increases. She even mentioned she had moved into a university property. She had the opportunity at the time to present me with the contract language about the exemption from rent control, but she didn't. That seems deceptive.

That deceptive lack of information was a factor when I decided to forego a much cheaper property in Oakland that I felt was less financially secure because it lacked rent control. I placed a deposit on a university apartment similar to the one I toured but that would not be available to another five weeks. Again, over that time, neither the university nor the rental agent provided me with the rental contact to review, which included the language of the rent control exemption.

The first time I received that information was the day I signed the contract and picked up my keys. At that point, I had no option. I was new to California and my furniture was already being shipped to my new university address. I was stuck. But I didn't worry about that clause because I had been consistently told the university wanted to make housing affordable.

I was very surprised when the university raised rents by 5% the following year. It had never done that before. The plan for 5% increases for the next five years would price me out. The university knows the salary it pays me isn't increasing at that rate and again the rent is already half my take home pay.

15. A faculty tenant writes…

  • Resident UPN: 5 years
  • SFSU Lecturer: 5 years
  • Moved from out of state for position
  • Single father of son with special needs
  • University Housing the ONLY way I can afford to stay in the city and support my son who lives up the hill from my apt
  • First unit had black mold and undergoing “mold mitigation”
  • Moved me to another unit which was infested with mice for nearly a year until I threatened to call health dept (I have photos if needed)
  • University Housing said it was graduate and faculty housing NOW it’s a de facto dorm/frat house (Housing refuses to do anything & RAs ineffective)
  • Has made it a hostile work environment with threat of 34% increase
  • Unnecessarily peaked my anxiety/stress with feeling threatened about having to move (potentially)
  • Head of University Housing says I have no rights as an affiliate.

16. A tenant writes…

My girlfriend and I have lived in SFSU housing for nearly four years. Since she is staff we were able to move into this space, which at the time was clearly an affordable alternative to having to leave the city due to rent increases. When we originally moved in we were under the impression that we were protected, like all San Francisco residents, by rent control. SF has this rent control in the first place to prevent unethical raises in rent, as the city understands that landlords can easily take advantage of their tenants in this city. Years after we moved in we were told by the school that due to a loop-hole we are not in fact protected by the city’s rent control laws. SFSU, a school that prides itself on being committed to social justice and providing a good education to the less fortunate, now wants to increase our rent by 5% each year for the next five years. This is more than most of the residents can afford, a horrible irony considering our income is set by the very school that is doing this to us.

17. A staff tenant writes…

The 5% annual increase per year means I have less resources available to support my family who depend on me. We received a meager salary increase and the surprise rent increase renders it a salary decrease for us. It means we have diminished ability to pay for market rate on-campus childcare. It means we can’t afford to shop at Trader Joe’s and keep a Costco membership, and we will routinely need to rely on the food bank to stretch our budget and for fresh foods. It means we can’t afford a membership in the Zoo and Academy of Science to participate in the City’s cultural life. Finally, less frequent health and dental appointments for the entire family means more potential vulnerability to illnesses.