Privacy Policy

Effective Date: July 2026

Welcome to Sewzella Tailor ("App", "we", "our", or "us"). This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the Sewzella Tailor mobile application.

By downloading, accessing, or using the App, you agree to this Privacy Policy.

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Full Name

• Email Address

• Mobile Number

• Business Name

• Business Address

• Profile Photo

• Account Credentials

Customer & Business Information

To help tailors manage their business, we may collect:

• Customer Details

• Customer Measurements

• Order Information

• Stitching Requirements

• Appointment Details

• Delivery Information

• Billing Information

• Product or Service Details

• Business Documents (if required)

Payment Information

If online payments are supported, payment transactions are securely processed through trusted third-party payment providers. We do not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.

Device Information

We may automatically collect:

• Device Model

• Device Identifier

• Operating System

• App Version

• IP Address

• Crash Reports

• Diagnostic Information

Location Information

With your permission, Sewzella Tailor may access your device location to:

• Verify business location

• Improve customer service

• Enable location-based features

• Assist with delivery management

• Improve overall user experience

Location access can be disabled at any time from your device settings.

2. How We Use Your Information

We use the collected information to:

• Create and manage tailor accounts

• Maintain customer measurement records

• Manage tailoring orders

• Schedule appointments

• Process deliveries

• Improve application functionality

• Provide customer support

• Send service notifications

• Prevent fraud and unauthorized access

• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information.

Information may be shared only with:

• Customers

• Delivery Partners (if applicable)

• Payment Service Providers

• Cloud Service Providers

• Analytics Providers

• Government Authorities when legally required

4. Data Security

We use industry-standard security measures to protect your information from unauthorized access, modification, or disclosure.

Although we strive to protect your information, no electronic transmission or storage system is completely secure.

5. Data Retention

Information is retained only as long as necessary to:

• Provide tailoring services

• Maintain business records

• Resolve disputes

• Comply with legal obligations

• Improve platform performance

6. Your Rights

You have the right to:

• Access your personal information

• Update account details

• Request deletion of your account

• Manage app permissions

• Contact us regarding privacy-related concerns

7. Children's Privacy

Sewzella Tailor is intended for business users and individuals aged 18 years or older. We do not knowingly collect personal information from children.

8. Third-Party Services

The App may use:

• Google Play Services

• Firebase Analytics

• Firebase Crashlytics

• Google Maps (if enabled)

• Push Notification Services

• Payment Gateway Providers

These third-party services operate according to their own privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted within the App. Continued use of the App after changes indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

App Name: Sewzella Tailor

Email: sewzella@gmail.com

By using Sewzella Tailor, you agree to this Privacy Policy.