Privacy Policy

Effective Date: July 2026

Welcome to Sewzella ("App", "we", "our", or "us"). This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the Sewzella mobile application.

By accessing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When you register or use Sewzella, we may collect:

• Full Name

• Email Address

• Mobile Number

• Business Name

• Business Address

• Profile Information

Business Information

Depending on the services you use, we may collect:

• Business Details

• Customer Information

• Product or Service Listings

• Order Information

• Appointment Details

• Business Documents (if required for verification)

Payment Information

If online payments or settlements are available, transactions are processed securely through trusted third-party payment providers. We do not store your complete debit card, credit card, or banking credentials on our servers.

Device Information

We may automatically collect:

• Device Model

• Operating System Version

• Device Identifier

• IP Address

• App Version

• Crash Reports

• Diagnostic Information

Location Information

With your permission, Sewzella may access your location to:

• Verify business location

• Improve service availability

• Enable location-based features

• Enhance customer experience

Location permission is optional unless required for a specific feature and can be disabled from your device settings.

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Verify business information

• Manage products, services, or orders

• Provide customer support

• Improve application performance

• Send important notifications

• Maintain platform security

• Prevent fraud and unauthorized activities

• Comply with legal requirements

3. Information Sharing

We do not sell your personal information.

Information may be shared with:

• Customers using the platform

• Service Providers

• Payment Gateway Providers

• Cloud Infrastructure Providers

• Analytics Providers

• Government or Regulatory Authorities when legally required

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

5. Data Retention

We retain information only as long as necessary to:

• Provide services

• Process transactions

• Meet legal obligations

• Resolve disputes

• Improve platform functionality

6. Your Rights

You may:

• Access your personal information

• Update or correct account information

• Request account deletion

• Manage permissions

• Contact us regarding privacy-related concerns

7. Children's Privacy

Sewzella is intended for business users and individuals aged 18 years or older. We do not knowingly collect personal information from children.

8. Third-Party Services

The App may use third-party services including:

• Google Play Services

• Firebase Analytics

• Firebase Crashlytics

• Google Maps (if enabled)

• Push Notification Services

• Payment Gateway Services

Each provider operates according to its own privacy policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published within the App. Continued use of the App after changes indicates acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

App Name: Sewzella

Email: sewzella@gmail.com