Privacy Policy
Last updated: August 24, 2025
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.
Interpretation
The words with initial capital letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
Account – A unique account created for You to access our Service or parts of our Service.
Affiliate – An entity that controls, is controlled by, or is under common control with a party.
Application – Servicing24, the software program provided by the Company.
Company (referred to as "the Company", "We", "Us", or "Our") – Servicing24, BDBL Bhaban (9th Floor, West), 12 Karwan Bazaar, Dhaka-1215, Bangladesh.
Country – Bangladesh
Device – Any device that can access the Service such as a computer, cellphone, or digital tablet.
Personal Data – Any information that relates to an identified or identifiable individual.
Service – The Application.
Service Provider – Any natural or legal person who processes the data on behalf of the Company.
Third-party Social Media Service – Any website or social network website through which a User can log in or create an account to use the Service.
Usage Data – Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
You – The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Personal Data
While using Our Service, We may ask You to provide Us with personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically when using the Service. It may include information such as Your Device's IP address, browser type and version, pages visited, time spent on pages, unique device identifiers, and other diagnostic data.
Information from Third-Party Social Media Services
Currently, we only allow users to create an account or log in using email and password.
In the future, we may allow users to sign in using Third-party Social Media Services such as Google, Facebook, Instagram, Twitter, or LinkedIn.
If you log in through any of these services in the future, we may collect certain personal information associated with your social media account, such as your name or email address.
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
Pictures and other information from your Device's camera and photo library
Your device location for attendance verification
Attendance Verification & Location
When you submit attendance, the app will request your precise location (ACCESS_FINE_LOCATION or ACCESS_COARSE_LOCATION):
Collected only with your explicit permission and solely for verifying your presence at the time of attendance posting.
Not used for background tracking.
Not shared with third parties except as required for attendance verification within your organization.
If you deny location access, you can still use other parts of the app, but attendance submission will not work.
Camera Use for Attendance
The app may request access to your camera for capturing photos for attendance verification:
Access is requested only when needed.
Images are used exclusively for user image and signature upload.
Images are stored only as long as necessary and not used for any other purpose.
You can enable or disable access to camera and location at any time via your Device settings.
The Company may use Personal Data for:
Providing and maintaining our Service
Managing Your Account and registration
Performing contracts for products or services purchased
Contacting You (email, calls, SMS, push notifications)
Providing news, special offers, and general information unless opted out
Managing Your requests
Business transfers (merger, acquisition, sale of assets)
Data analysis, usage trends, and improving Service, products, and marketing
The Company may share Personal Data:
With Service Providers for monitoring and analytics
During business transfers (merger, acquisition, sale of assets)
With Affiliates who are bound by this Privacy Policy
With business partners to offer products, services, or promotions
With other users when you interact publicly
With Your consent for any other purpose
We retain Personal Data only as long as necessary for the purposes described. Usage Data is generally retained for a shorter period, unless used for security, functionality improvements, or required by law.
Your information may be processed outside Your state, province, or country. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.
You may delete or request deletion of Personal Data collected. This can be done via your account settings or by contacting Us. Some data may be retained to comply with legal obligations.
We use commercially acceptable means to protect Your Personal Data but cannot guarantee absolute security.
Our Service does not address anyone under 13. We do not knowingly collect data from children under 13. If you become aware of such collection, please contact us for removal.
Our Service may contain links to third-party websites. We have no control over these and are not responsible for their content or privacy practices.
We may update this Privacy Policy. Changes will be posted on this page and the “Last updated” date will be revised.
Email: servicing247365@gmail.com
Website: https://servicing24.com/
Phone: +8809614556655