Effective Date: January 14, 2026
This Privacy Policy describes how our "Restaurant Service App" (the "Service") collects, uses, and handles information when guests and restaurant staff use our platform to manage in-house dining requests.
Because our app is designed for real-time service coordination, we minimize the collection of personal data.
For Guests: We do not require guests to create an account or provide a name, email, or phone number to request a waiter or a bill. We collect only Table Numbers and Request Type (e.g., "Waiter Service" or "Bill Request").
For Restaurant Staff (Admin): To provide the service, we may collect business-related information such as the Restaurant Name, Location, and device identifiers for the admin tablet.
Usage Data: We may collect anonymous technical data, such as request timestamps and response durations, to help the restaurant analyze their service efficiency.
We use the data collected strictly to facilitate the dining experience:
Request Routing: To notify the admin tablet which table requires assistance.
Efficiency Analytics: To provide the restaurant with "live timers" and historical data on service speed.
Operational Improvement: To troubleshoot technical issues and optimize the app interface.
We value privacy and do not sell user data. Information is shared only in the following contexts:
With the Restaurant: All guest requests are shared directly with the restaurant staff via the admin tablet.
Service Providers: We may use third-party hosting or cloud providers to maintain the app’s connectivity (e.g., AWS or Google Cloud).
Legal Compliance: If required by law, we may disclose information to comply with legal obligations.
We implement industry-standard security measures to protect the communication between the guest’s device and the restaurant’s admin tablet. Since we do not store sensitive personal information like credit card numbers or home addresses, the risk to individual guest privacy is significantly minimized.
Live Requests: Data is held in an "active" state until the staff clears the request.
Analytical Data: The restaurant may retain logs of service times to improve their business operations. Guest "Table Requests" are generally anonymized once the dining session is concluded.
Our Service is not directed at children under 13. We do not knowingly collect personal identifiable information from children.
We may update this Privacy Policy from time to time. We will notify our restaurant partners of any significant changes via the admin dashboard or email.
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
[Insert Your Email/Contact Info Here]
No Personal Data: If your app truly doesn't require a login for guests, you should highlight "No Registration Required" as a feature in your marketing—it’s a huge plus for privacy-conscious diners.
Payment Processing: If you eventually add a feature to pay the bill through the app, you will need to update this policy to include a section on Third-Party Payment Processors (like Stripe or PayPal).