Privacy Policy
At ServiceClap, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or services.
1. Information We Collect:
Personal Information: When you use our services, we may collect personal information such as your name, email address, phone number, and address. This information is necessary to schedule and provide our repair services.
Payment Information: If you make a payment for our services, we may collect payment details such as credit card information. We utilize secure payment processing services to ensure the confidentiality and security of your payment information.
Usage Information: We may collect information about your interactions with our website and services, including IP address, browser type, device information, and pages visited. This information helps us analyze website usage and improve our services.
2. How We Use Your Information:
Service Provision: We use your personal information to schedule and provide repair services, communicate with you about your appointment, and address any inquiries or concerns you may have.
Payment Processing: We use payment information to process payments for our services and prevent fraudulent transactions.
Improvement of Services: We may use usage information to analyze website performance, identify areas for improvement, and enhance user experience.
3. Information Sharing and Disclosure:
Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, technicians, and customer support personnel. These service providers are contractually obligated to use your information only for the purposes of providing the requested services.
Legal Compliance: We may disclose your information when required by law or to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
4. Data Security:
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the confidentiality and integrity of your data.
5. Your Rights:
You have the right to access, update, or delete your personal information held by us. If you wish to exercise these rights or have any questions about our privacy practices, please contact us using the information provided below.
6. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.
7. Contact Us:
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at:
Email: support@service-clap.in
Phone: 7092550005