Service Clap Partner policy

At Service Clap Partner, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our mobile application available on the Play Store. By accessing or using our app, you agree to the terms of this Privacy Policy.

1. Information We Collect:

Personal Information: When you register an account with Service Clap Partner, we may collect personal information such as your name, email address, phone number, and location to facilitate the delivery of our services.
Service Requests: We collect information about the services you request through our app, including details about the appliance needing repair (e.g., fridge, washing machine, AC), preferred service times, and any additional instructions provided.
Device Information: We may collect device information such as device type, operating system version, unique device identifiers, and mobile network information to ensure optimal performance of our app and improve user experience.
Usage Data: We gather data on how you interact with our app, including which features you use, the frequency of use, and any errors encountered to enhance our services and troubleshoot issues.

2. How We Use Your Information:

Providing Services: We use the information collected to deliver the requested services, schedule appointments, communicate with you regarding your service requests, and provide customer support.
Improving Our Services: We analyze user data to understand usage patterns, preferences, and trends, enabling us to enhance our app's functionality, optimize user experience, and develop new features.
Communication: We may use your contact information to send service-related notifications, updates, promotional offers, and important announcements.

3. Information Sharing and Disclosure:

Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as technicians or delivery personnel.
Legal Compliance: We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Service Clap Partner, our users, or others.

4. Data Security:

**We prioritize the security of your information and employ appropriate technical and organizational measures to safeguard against unauthorized access, alteration, disclosure, or destruction of your personal data.

5. Your Choices:

Account Settings: You can review and update your account information and communication preferences at any time by accessing your account settings within the app.
Opting Out: You have the option to opt out of receiving promotional communications from us by following the unsubscribe instructions included in the communication or by contacting us directly.

6. Children's Privacy:

Service Clap Partner does not knowingly collect personal information from children under the age of 13. If you become aware that a child under 13 has provided us with personal information, please contact us, and we will take steps to delete such information.

7. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our app. Your continued use of our app after the posting of any revised Privacy Policy constitutes your acceptance of the changes.

8. Contact Us:

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at support@service-clap.in

This Privacy Policy was last updated on 25 march 2024