ServiceDivisionManager

ServiceDivisionManager Movie Clip - Shows Menu Option, Forms & Reports

SALIENT FEATURES

1) Get alerts in advance (No. of days may be specified) for Warranty and P.M. (AMC Service) as Service Memos to be allocated to engineers for prompt service. And also monitoring its progress & completion and also the status of dues realisation (if any)

2) Book Complaints for both Field & In-house Service. Also, Service follow-up in terms of completion and realisation of dues whereever applicable

3) Issue Service Slips to Engineers for necessary action

4) Check status of a complaint - In terms of when lodged, action taken whether completed or still pending etc.

5) Enquire about Services falling due, Pending and Rendered i.e. Done for both Warranty & AMC, over a given period of time.

6) Issue Receipts for In-house Services for the Equipment and Accessories (if any) received.

7) History Card - Highlighting all services given for a particular Equipment or a particular customer over a given period of time.

8) Report on Daily Travelling Expenses incurred by Enginees, AMC Collections, and Service Charges Collection by Engineers also summaries of these expenses and collecions over a given period of time.

9) Engineerwise calls closed over a period of time

10) Call Register and In-hous Service Register

Total solution for excellent generation of day to day Documents, Reports and MIS for overall control and monitoring of your Service Center