Have you ever noticed that when you are trying to remember a series of information, maybe a grocery list, you remember items at the beginning and the end of the list best? This is the serial position effect in action. The serial position effect is a cognitive bias that describes how the position of an item in a sequence effects our ability to remember it. The serial position effect was first discovered by Hermann Ebbinghaus in 1885 during a series of memory experiments. (Krastev & Pilat, 2021) According to the serial position effect, we best remember things at the beginning and end of a sequence. Together we are going to explore the cause and implications of this bias.
First, let's go broad and define what a cognitive bias is. According to the Encyclopedia Brittanica a cognitive bias are predictable, widespread patterns of error in how the brain functions, caused by an individual's perception of reality. (Eldridge, 2023) We are all subject to a plethora of cognitive biases, the serial position effect being one of them.
So why does this cognitive bias happen to us? What causes the serial position effect? Basically, it all comes down to how our memory works and a combination of two other biases, the recency effect and the recency effect. (Krastev & Pilat, 2021) The combination of these two effects together causes the serial position effect to occur. We will now look at what each of these two effects are and why they occur.
The primacy effect refers to our ability to remember items at the beginning of a sequence. This effect can be explained by the fact that we are processing the first items in a sequence on their own. (Birkett, 2022) As we get further into a list, we are processing all of the information before each item as well as the current item. This makes it easier for our brain to process the beginning pieces of information and gives it a chance to store them in our long-term memory.
The recency effect is basically the opposite of the primacy effect. This effect refers to our ability to remember items at the end of a sequence. The reason why this bias occurs is that the last items in a sequence still remain in our working memory. (Birkett, 2022) Working memory is a part of our short-term memory. Short-term memory receives information from our senses and processes it. Memories might move on to long-term memory or be forgotten. Your working memory can hold only a few pieces of your most recently aquired information.
Presidential Recall
Many researchers have studied the serial position effect. One study that beautifully illustrates the bias was done by Henry L. Roediger III and Robert G. Crowder in 2013. In their investigation of the serial position effect, they asked a group of 159 college students to name all the presidents of the United States. They had them both create a list of the presidents they remembered and make a numbered list of the presidents based on their term in office. Guess what they found, with the exception of President Lincoln the memorability of the presidents was strongly correlated with their chronological order and the presidents at the beginning and end of the series were remembered best. (Crowder & Roediger, 2013)
Long-Term Recency Effect
As we have seen, the main theory of why the recency effect occurs is that the information remains in the working memory. What happens to the recency effect if there is a delay between obtaining the information and the recall of said information. A group of scientists did a series of four experiments in 1980 that shed some light on this. They created a study looking at the long-term serial position effect by presenting a group of 60 undergraduate college students with word pairs and then having them recall the word pairs after a distractor task. They found that the recency effect still occurs when there is a delay between presentation and recall. They hypothesize that this long-term recency effect is due to the use of contextual-temporal cues as a retrieval strategy. (Glenberg et al., 1980)
So how does the serial position effect impact us? Why does it matter? We can see the effects of this bias in our day-to-day life. One very popular example of its impact on our lives is in lists. Shopping lists, to-do list, lists of presidents, etc.; our lives are full of lists. We see the serial position effect in our lives when we try to remember a list. We tend to remember the beginning and the end, but the middle is important too. This is why it is helpful to write down things like shopping lists. We also see the serial position effect used in marketing. (Cruz-Eusebio, 2022) Businesses use the bias to determine placement of information on their websites and in their ads, advertisement placement in social media, television, and other media outlets, and even what they put in their ads. One more use that we see in our everyday lives is in menus. Menus are structured around the serial position effect. Appetizers are often placed at the top so that when the server asks what you would like to start with you use the primacy effect. Likewise, the desserts are placed at the end of the menu to take advantage of the recency effect.
We can use the serial position effect to our advantage. One great use of the effect is called the Burger or Sandwich method. This is a method used to deliver criticism. You use it by sandwiching the criticism in compliments. You start with a compliment then deliver your criticism (hopefully still in a polite manner) and then end with another compliment or encouragement.
This video provides a good overview of what we have gone over about the serial position effect. It also discusses some real-life examples of when we experience this bias. Note that the primacy effect is called the primary effect in this video. They are referring to the same effect we have been discussing.
If you are interested in learning more about the serial position effect, there are a bunch of great resources out there. This site provides a great overview of the effect. It provides some great background and examples. https://thedecisionlab.com/biases/serial-position-effect
This site talks about the use of the serial position effect in marketing and other areas of life. https://www.brax.io/blog/serial-position-effect-in-marketing-how-ad-position-and-frequency-affect-your-audience
Birkett, A. (2022, December 25). The serial position effect: Why primacy and order matter in psychology. CXL. https://cxl.com/blog/serial-position-effect/
Crowder, R. & Roediger, H. (1976). A serial position effect in recall of United States presidents. Bulletin of the Psychonomic Society, 8(4), 275-278. https://link.springer.com/article/10.3758/bf03335138
Cruz-Eusebio, J. (2022, August 5). Serial position effect in marketing: How ad position effects audience. Brax. https://www.brax.io/blog/serial-position-effect-in-marketing-how-ad-position-and-frequency-affect-your-audience
Eldridge, S. (2023, March 10). cognitive bias. Encyclopedia Britannica. https://www.britannica.com/science/cognitive-bias
Glenberg, A. M., Bradley, M. M., Stevenson, J. A., Kraus, T. A., Tkachuk, M. J., Gretz, A. L., Fish, J. H., & Turpin, B. M. (1980). A two-process account of long-term serial position effects. Journal of Experimental Psychology: Human Learning and Memory, 6(4), 355–369. https://doi-org.ezproxy.bethel.edu/10.1037/0278-7393.6.4.355
Krastev, S. & Pilat, D. (2021). Serial Position Effect. The Decision Lab. Retrieved January 19, 2025, from https://thedecisionlab.com/biases/serial-position-effect
McLeod, P. (2024, June 10). Serial Position Effect (Glanzer & Cunitz, 1966). Simply Psychology. https://www.simplypsychology.org/primacy-recency.html