A Semiotic-Linguistic Approach to Support Conversational Designers in Defining Polite Communication Strategies for Chatbots
To whom: professionals with experience in User Experience (UX), User Interface (UI), HCI, conversation design and chatbots, and front-end professionals with experience in design processes.
Check the following link for the Polite deck page: Click here
Authored by Mateus Monteiro, PhD, 2024 @ICUFF.
Apoio e Financiamento: CAPES
Publications:
Conversational-linguistic politeness parameters for chatbot design: a card-based approach
Investigating politeness strategies in chatbots through the lens of Conversation Analysis
Investigating usability pitfalls in Brazilian and Foreign governmental chatbots
Conversational agents: a survey on culturally informed design practices
Trabalho de Final de Curso INVESTIGANDO OS DESAFIOS DA CRIAÇÃO DE CHATBOTS EDUCADOS PARA A SAÚDE POR PROFISSIONAIS INICIANTES Thiago Luis de Jesus Soares
ATIV - Assessment of Technology Based on Feminist and Inclusive Values (PT: Avaliação de Valores Inclusivos em Tecnologia)
To whom: HCI specialists to comprehensively evaluate interfaces and identify design problems that hinder female use.
Guide and Template: https://github.com/BabiDrummond/AssessmentofTechnologybasedonFeministInclusiveValues
Authored by Barbara Drummond, MsC, 2024 @ICUFF.
Publications:
Mapping Contextual Aspects that Influences Women in Computing in Latin America
From Barriers to Inclusion: A Female-Inclusive Assessment Framework for Interface Evaluation
Apoio e Financiamento: ELLAS, CAPES
