Privacy Policy

Effective Date: November 10, 2025

1. Introduction

Welcome to Serevona. Your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect your information when you use the Serevona mobile application and Roku channel ("App") and related services.

By accessing or using Serevona, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you use Serevona, we may collect:

• Your name and email address (if provided).

• Subscription and purchase information for premium features.

• Any feedback, prompts, or content you submit within the app.

2.2 Non-Personal Information

To improve our services and ensure optimal app performance, we automatically collect:

• Device type, operating system, and general app usage data.

• Anonymous interaction data (e.g., session duration, soundscape selections, AI prompt usage).

• IP address and approximate location (if permitted).

3. How We Use Your Information

We use collected data to:

• Personalize your ambient and soundscape experience.

• Improve our AI-generated environments and app functionality.

• Securely process subscriptions, payments, and account settings.

• Send relevant notifications, feature updates, and app insights.

We do not sell, rent, or share your personal information with advertisers or unauthorized third parties.

4. Third-Party Services

Serevona may integrate trusted third-party services for analytics, payments, and cloud storage. These services adhere to applicable data protection regulations such as the GDPR and CCPA.

Examples of third-party services include:

• Apple In-App Purchases – for managing subscriptions and transactions.

• Google Firebase / Supabase – for secure authentication, analytics, and database management.

• Stripe / AdMob – for payment processing and ad-supported features.

• Roku Advertising Framework (RAF) – for ad-supported features on Roku devices.

Each service maintains its own privacy practices; we recommend reviewing their individual policies for more information.

5. Data Security

We employ industry-standard encryption and security measures to safeguard your data. However, no online service is completely immune to risks. If you suspect unauthorized access to your account, please contact us immediately.

6. Your Rights & Choices

You have the right to:

• Access & Update: Review and modify your personal data within the app.

• Delete Account: Request permanent deletion of your account and related data.

• Opt-Out: Manage app notifications and marketing preferences through device settings.

For all privacy-related requests, contact us at support@serevona.com.

7. Children’s Privacy

Serevona is not intended for users under 13 years of age. If you are a parent or guardian and believe your child has provided personal data, please contact us so we can delete the information.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect app or legal updates. Changes will be effective upon posting the revised version in the app or on our website. Continued use of Serevona after any changes indicates acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: apollolabsai@gmail.com