Privacy Policy

Last updated: November 14, 2025

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect the information you provide while using the SerendStreak app, your rights regarding your personal data, and how the law safeguards your information. By using our Service, you agree to the practices described in this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have specific meanings defined below. These definitions apply whether the word appears in singular or plural.

Definitions

• Account – A unique account created for you to access SerendStreak or certain features of the Service.

• Affiliate – An entity that controls, is controlled by, or is under common control with a party, where “control” means owning 50% or more of voting shares or equity.

• Application – Refers to SerendStreak, the software provided by the Company.

• Company – Baozi Technology Doo, BAOZI TECHNOLOGY DOO, JOVANKE RADAKOVIC 18, Apartment 9, Beograd (Zvezdara) - 11050, referred to as “we”, “us”, or “our”.

• Country – Serbia.

• Device – Any device that can access the Service, such as a computer, smartphone, or tablet.

• Personal Data – Any information relating to an identified or identifiable individual.

• Service – Refers to the Application.

• Service Provider – Any third party who processes data on behalf of the Company, including facilitating the Service, providing it, or assisting in analyzing its usage.

• Usage Data – Data collected automatically through the Service or its infrastructure, such as visit duration, pages viewed, or device information.

• You – The individual or entity accessing or using the Service.

Collecting and Using Your Data

Types of Data Collected

Personal Data

While using the Service, we may ask you to provide information that can identify you. Examples include: name, email, address, and other contact details.

Usage Data

Usage Data is collected automatically when you use the Service. This may include your device’s IP address, browser type, operating system, pages visited, time spent on the Service, unique device identifiers, and diagnostic data.

We may also collect location information or access device features (like camera or photos) only with your permission to improve your experience. You can enable or disable these permissions in your device settings at any time.

How We Use Your Data

We use your information to:

1. Provide and maintain the Service, monitor usage, and improve features.

2. Manage your account and registration.

3. Fulfill contracts and purchases through the Service.

4. Communicate updates, news, offers, or information about relevant services, unless you opt out.

5. Respond to requests or inquiries you submit.

6. Conduct business operations such as mergers or transfers of assets.

7. Analyze data for trends, promotional effectiveness, and service improvement.

Sharing Your Data

We may share your information in these situations:

• With Service Providers for analytics, communication, and service facilitation.

• During business transfers such as mergers or acquisitions.

• With affiliates under the condition they follow this Privacy Policy.

• With business partners to provide you with relevant offers or services.

• With other users when you interact in public areas of the Service.

• With your consent for other purposes.

Retention and Deletion

We retain Personal Data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Usage Data may be retained for shorter or longer periods depending on its purpose.

You can update, correct, or request deletion of your data through your account settings or by contacting us directly. Please note that we may need to keep certain information to comply with legal obligations.

Data Security

We take commercially reasonable measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and we may notify you via email or through a notice in the app.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: abdelhadi.ouaddi2@gmail.com