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Learn how to check your Sephora gift card balance online, find your card number and PIN, troubleshoot balance issues, and how use & Buy your gift card safely. In this article, we explain each step in a simple and easy-to-follow way.
Go to Sephora's official Gift Cards page.
Find the Check Balance option.
Enter the 16-digit gift card number.
Enter the 8-digit PIN associated with your card.
Double-check the information you entered.
Select Check Balance.
Your remaining gift card balance will be displayed.
Tip: Only enter your gift card information on Sephora's official website.
Call Sephora at 1-888-860-7897.
Listen to the automated instructions.
Keep your Gift Card or eGift Card nearby.
Sephora lists this phone number for gift card balance inquiries. (Sephora)
Take your physical Sephora Gift Card to a Sephora store.
Visit a Beauty Advisor.
Tell the Beauty Advisor that you want to check your gift card balance.
Provide your card when requested.
The Beauty Advisor can check the available balance for you.
Sephora says Gift Card and eGift Card balances can be checked at its US and Canadian stores. (Sephora)
Turn the Gift Card over and look at the back.
Find the scratch-off area covering the card information.
Under the covering, you should find the 16-digit Gift Card number and 8-digit PIN.
On the left side the gift card number is printed and on the right side the 8-digit PIN is printed
Gently scratch the foil using a coin or your fingernail.
Enter these details when checking your balance or using the card online.
Sephora specifically says to scratch the foil covering to reveal the 16-digit card number and 8-digit PIN. It also recommends leaving the clear sticker tape in place.
Open the email containing your eGift Card.
Look for the 16-digit card number.
Find the 8-digit PIN provided with the card.
Keep the email available when you need to check your balance or make an online purchase.
If your Sephora Gift Card balance isn't showing or looks different from what you expected, there may be a simple explanation. Sephora says the balance is an estimate and, although it is usually updated immediately after a purchase, there can sometimes be a delay. If you're worried.
Make sure you entered the correct 16-digit Gift Card number and PIN. A single incorrect digit can prevent the balance from being displayed.
If you have more than one Sephora Gift Card, maybe you're entering the number from the card you actually used for your recent purchase.
You can bring your physical Gift Card; a Beauty Advisor can check the balance for you at a Sephora store in the U.S. or Canada.
Open the original eGift Card email.
Make sure you're using the correct eGift Card and not an old or previously used card.
Check the card number and PIN.
Sephora eGift Cards have a 16-digit card number and an 8-digit PIN. Enter both carefully when checking the balance.
If it is not resolved, contact the official Customer Service provided By Them
If your Gift Card is declined during checkout, first check whether the card has enough balance to cover the purchase.
Check your current Gift Card balance.
Make sure you entered the 16-digit card number correctly.
Check the PIN and enter it carefully.
Make sure you are using the card through an eligible Sephora shopping channel.
If your balance is lower than the order total, use another eligible payment method for the remaining amount.
If the card still doesn't work, ask a Beauty Advisor for help at a Sephora store or contact Sephora customer service.
If you recently purchased the card, keep your receipt or purchase confirmation available.
A physical Gift Card is a traditional plastic card that you can purchase and give to someone in person.
It includes a 16-digit card number and an 8-digit PIN.
You receive an actual card that you can keep in your wallet or gift to someone..
If you're giving it as a present, you can place the card inside a greeting card or gift envelope.
An eGift Card is the digital version of a Sephora Gift Card. Instead of receiving a plastic card, you receive the gift card electronically.
The eGift Card is delivered to your phone.
It Also includes a 16-digit card number and an 8-digit PIN.
You can keep the eGift Card in your email or on your mobile device.
It's convenient when you're sending a gift to someone who lives far away.
You don't have to wait for a physical card to arrive.
Buying a Sephora Gift Card is simple, but it's important to purchase it from a trustworthy source. Gift-card scams are common, so a few basic precautions can help protect your money.
Purchase a physical Gift Card from a Sephora store or buy an eGift Card through Sephora's official website or app.
For a physical card, make sure the packaging hasn't been opened or tampered with. Don't buy a card if the PIN area looks damaged or exposed.
Save your receipt or online purchase confirmation. It can be useful if you later have a problem with the card.
An unusually cheap Gift Card may be stolen, fraudulent, or already used. A discount isn't worth risking the entire amount.
If someone calls, texts, or emails you and tells you to buy a Gift Card as payment, stop and verify the request. Legitimate organizations generally don't ask for gift cards to pay a bill, fine, or fee.
Always prefer official sources for anything like gift card checking or gift card buying Of Any Brand.
The safest way to protect your Gift Card is to treat its number and PIN as private payment information.
Don't post pictures of your Gift Card online.
Don't share the PIN with strangers.
Don't send the card number to someone who contacts you unexpectedly.
Avoid unfamiliar websites that ask for your Gift Card details.
Keep your purchase receipt.
Store a physical Gift Card somewhere safe.
Keep your eGift Card email until the balance has been completely used.
Be especially careful if someone tells you to buy a Sephora Gift Card and send them the number and PIN as payment. That's a common message From Scammers.
A Sephora Gift Card is primarily for eligible purchases from Sephora. If you're trying to use it for a particular subscription, membership, service, or special offer, check the payment terms for that transaction before assuming the card will be accepted.
Yes, eligible Sephora Gift Cards can be added to a mobile wallet. This can be convenient if you don't want to carry the physical card with you.
Before adding it, make sure you have the correct card number and PIN. Once it's saved, you can access the card from your phone when you need to use it. Check Sephora's current instructions because mobile-wallet availability can depend on the card and device.
Sephora says balances are generally updated immediately, but there can occasionally be delays. If your balance appears incorrect, try checking again later or contact Sephora Customer Service.