Senzara : Field InCharge

Privacy Policy

This privacy policy applies to the Senzara: Field InCharge app (hereafter referred to as “Application”) for mobile devices. This Application was created by Senzara Life Care (hereafter referred to as “Service Provider”) as a free service. This service is intended for use “AS IS.”

Information Collection and Use

The Application collects information necessary for account creation, role management, and efficient service delivery. This includes:

• Basic registration details to create a unique user ID.

• Device information, such as the Internet Protocol (IP) address, operating system, and session details (e.g., pages visited, time spent).

The Service Provider does not collect or store additional user data beyond what is required for these purposes.

For a better experience, while using the Application, the Service Provider may contact you from time to time with important updates, notifications, or service-related information.

Third-Party Access

The Service Provider does not share personal data with third parties except as required by:

1. Legal compliance: To comply with legal processes or enforceable governmental requests.

2. Trusted service providers: To facilitate services on behalf of the Service Provider under strict confidentiality agreements.

3. Legitimate interests: Protecting user safety, investigating fraud, or ensuring the security of the Application.

Opt-Out Rights

Users can stop all data collection by uninstalling the Application. The Service Provider will retain minimal data for account and role management purposes unless you specifically request data deletion.

Data Retention Policy

The Service Provider will retain registration data only as long as it is required to provide services. Users can request data deletion by contacting senzaralifecare@gmail.com or calling +91 9076698097.

Children’s Privacy

The Service Provider does not knowingly collect data from children under 13. If such data is identified, it will be deleted promptly. Users under 16 require parental or guardian consent to use the Application.

Security

The Service Provider takes safeguarding your data seriously. Industry-standard physical, electronic, and procedural measures are in place to protect your information.

General Data Protection Regulation (GDPR)

The Service Provider is compliant with GDPR requirements and ensures that:

• User data is processed lawfully, transparently, and fairly.

• Data is used solely for fulfilling contractual obligations, legal duties, or legitimate interests.

A legitimate interest involves using your data in ways that benefit both the Service Provider and you without overriding your rights. This includes managing accounts, providing updates, and ensuring service continuity.

Communication

The Service Provider may contact you via phone, email, or notifications to provide updates, important information, or other service-related details.

If you have any questions about the Application, please contact us via senzarlifecare@gmail.com or call +91 9076698097.

Changes to the Privacy Policy

This Privacy Policy may be updated periodically. Continued use of the Application constitutes acceptance of the updated policy. Changes will be communicated via this page.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

• Email: senzarlifecare@gmail.com

• Phone: +91 9076698097

Effective Date: January 10, 2025

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