Standard shipping takes 5-7 business days. Express shipping is available for 2-3 business day delivery. International orders typically arrive within 10-15 business days.
We offer a 30-day hassle-free return policy. Items must be unworn and in original packaging. Free return shipping within the US. Refunds are processed within 5-10 business days after we receive the return.
Water resistance varies by model. Please check the individual product page for specific water resistance ratings. Most watches are splash-resistant but not designed for swimming or diving.
Yes! All Seluna watches come with a 2-year limited warranty covering manufacturing defects. Contact our support team for warranty claims.
We accept Visa, Mastercard, American Express, PayPal, and Apple Pay. All transactions are processed securely through our payment partners.
Once your order ships, you will receive an email with a tracking link. You can also log into your account to view your order status and tracking information at any time.
Yes! We ship to over 30 countries worldwide. International shipping typically takes 10-15 business days. Additional customs fees may apply depending on your location.
We offer free shipping on all orders over $75 USD. For orders under $75, a flat rate of $5.99 applies. Express shipping options are available at checkout for an additional fee.
To start a return, contact our support team or use our online return portal. Simply provide your order number and reason for return, and we'll send you a prepaid return label.
Yes, we offer exchanges subject to availability. Contact our support team within 30 days of purchase to arrange an exchange for a different size, color, or style.
Once we receive your returned item, refunds are processed within 5-10 business days. The refund will be credited to your original payment method. You'll receive an email confirmation once the refund has been issued.
Our watches are crafted with premium materials including stainless steel cases, genuine leather straps, and hardened mineral crystal glass. Check individual product pages for specific material details.
Each watch comes with link removal instructions for metal bands. For leather straps, simply adjust using the buckle holes. If you need help, visit a local jeweler or contact our support team for guidance.
During checkout, enter your promo code in the discount code field and click "Apply." The discount will be reflected in your order total before payment. Only one promo code can be used per order.
Yes! We offer digital gift cards in various denominations. Gift cards are available in our Gift Guide section and are delivered instantly via email. They never expire and can be used on any product.