DRAPEIT SELLERS – PRIVACY POLICY
Last Updated: [17/09/2026]
Effective Date: [17/09/2026]
This Privacy Policy explains how DrapeIt (“DrapeIt”, “we”, “us”, or “our”) collects, uses, stores, processes and shares information when sellers, merchants, store owners, employees or authorized representatives (“Seller”, “you” or “your”) use the DrapeIt Sellers mobile application, seller portal, website and related services (collectively, the “Seller Platform”).
The DrapeIt Sellers app enables participating fashion stores and businesses to register with DrapeIt, submit business and verification information, upload products, manage inventory, receive and fulfil orders, view order information and manage their relationship with DrapeIt.
By registering for or using the DrapeIt Sellers Platform, you acknowledge that you have read and understood this Privacy Policy.
The DrapeIt Sellers Platform is operated by:
Legal Entity Name: Drapeit Lifestyle Private Limited
Brand: DrapeIt
Registered Office: G6 Madhuban Enclave Bank, Colony Alkapuri Centre, Gwalior, Madhya Pradesh, 474006, India
Privacy Email: hello@drapeit.in
Phone: +91-9373200472
Website: www.drapeit.in
For questions concerning privacy or personal data, you may contact us using the details above.
2. INFORMATION WE COLLECT
Depending on your relationship with DrapeIt and the features you use, we may collect the following information.
2.1 Seller Registration Information
When you register for a DrapeIt seller account, we may collect:
Your mobile number may be used to authenticate your seller account and send OTPs or other account-related communications.
3. BUSINESS AND SELLER VERIFICATION INFORMATION
To verify sellers and maintain a trusted marketplace, DrapeIt may collect business and verification information, including where applicable:
GST information
GST certificate
Business registration information
Shop/business documents
PAN-related information
Identity verification information
Government-issued identification documents
Bank account details
Account holder name
IFSC
Settlement information
Other documents reasonably required for seller verification
The exact information requested may depend on the seller's business structure and applicable legal or operational requirements.
We use this information to verify the identity and legitimacy of sellers, process onboarding, prevent fraud and enable seller settlements.
4. IDENTITY AND KYC DOCUMENTS
Where DrapeIt requires identity or business verification, sellers may be asked to upload documents such as government-issued identification or business documents.
These documents may be used for:
Seller verification
KYC processes
Business verification
Fraud prevention
Compliance requirements
Seller approval or rejection
Maintaining seller records
Resolving disputes
Protecting the DrapeIt marketplace
We will take reasonable measures to restrict access to such documents to authorized personnel and service providers who require access for legitimate purposes.
We do not use identity documents for unrelated purposes.
The DrapeIt Sellers app allows sellers to upload and manage product information.
This may include:
Product name
Brand name
Category
Product description
Product photographs
Product videos, where supported
Product price
Discount information
Size information
Colour information
Stock quantity
Product variants
SKU or product identifiers
Product availability
Other information necessary to list and sell products
Product information may be displayed to DrapeIt customers through the DrapeIt buyer application, website or other DrapeIt services.
6. PRODUCT PHOTOGRAPHS AND MEDIA
Sellers may upload photographs or other media of products through the Seller Platform.
Such photographs may be:
Stored on DrapeIt systems or authorized service providers
Reviewed for quality and compliance
Edited, processed or resized where required for the Platform
Displayed to customers
Used for product listings
Used to facilitate orders and customer support
You should not upload photographs containing unnecessary personal information, government identification documents, financial information or other sensitive information unless specifically requested by DrapeIt.
You are responsible for ensuring that you have the necessary rights or authorization to upload photographs and other content submitted to DrapeIt.
DrapeIt may collect and process information regarding:
This information allows DrapeIt to display accurate product availability to customers and facilitate orders.
8. ORDER AND TRANSACTION INFORMATION
When customers purchase products from your store through DrapeIt, we may process information relating to:
Order ID
Product ordered
Quantity
Product price
Discount
Order value
Order status
Customer delivery information necessary for fulfilment
Return/exchange information
Cancellation information
Refund information
Delivery status
Commission information
Seller settlement information
This information is used to process and fulfil orders and maintain accurate transaction records.
9. CUSTOMER INFORMATION SHARED WITH SELLERS
When a customer places an order for a product from your store, DrapeIt may provide you with information reasonably necessary to fulfil the order.
Depending on the order and operational requirements, this may include:
You must use customer information only for legitimate purposes connected with fulfilling the relevant DrapeIt order.
You must not:
Sell customer information
Use customer information for unrelated marketing
Add customers to personal marketing lists without appropriate authorization
Contact customers for unrelated purposes
Share customer information with unauthorized persons
Retain customer information longer than reasonably necessary
10. PAYMENTS, COMMISSIONS AND SELLER SETTLEMENTS
DrapeIt may process information relating to seller financial transactions, including:
Payment and settlement information may be shared with banks, payment processors, financial institutions or other service providers where necessary to process transactions.
DrapeIt will not intentionally collect or store complete payment-card information unless specifically required and legally permitted.
11. HOW WE USE SELLER INFORMATION
DrapeIt may use seller information to:
Create seller accounts
Authenticate sellers
Send OTPs
Manage account access
Maintain seller profiles
Verify seller identity
Verify businesses and stores
Review submitted documents
Approve or reject seller applications
Prevent fraudulent registrations
Calculate commissions
Calculate seller settlements
Process payments
Maintain transaction records
Resolve payment discrepancies
Send account notifications
Send order notifications
Send settlement information
Contact sellers regarding verification
Provide customer/seller support
Communicate important Platform updates
Detect fraud
Prevent unauthorized access
Investigate suspicious activity
Protect DrapeIt, sellers and customers
Enforce our Terms of Service
Improve seller tools
Improve product management
Improve marketplace operations
Diagnose technical problems
Analyze Platform performance
Develop new features
12. SHARING SELLER INFORMATION
DrapeIt may share seller information with selected third parties where reasonably necessary to operate the Platform.
Certain seller information may be displayed to customers, including where applicable:
We do not intend to publicly display sensitive seller verification documents.
Necessary information may be shared with delivery partners to facilitate pickup and delivery.
This may include:
Store name
Pickup address
Contact information
Order details
Delivery information
Pickup instructions
12.3 Payment and Banking Providers
Information may be shared with payment processors, banks and financial service providers where necessary to process payments and seller settlements.
12.4 Technology Service Providers
DrapeIt may use third-party providers for:
These providers may process information on DrapeIt's behalf.
12.5 Legal and Regulatory Authorities
DrapeIt may disclose information where required or reasonably necessary to:
Comply with applicable law
Respond to lawful government requests
Respond to court orders
Prevent fraud
Investigate illegal activity
Protect users
Protect DrapeIt's legal rights
If DrapeIt undergoes a merger, acquisition, restructuring, investment, financing, sale of assets or similar transaction, seller information may be transferred as part of that transaction, subject to applicable law.
13. CUSTOMER DATA ACCESSED BY SELLERS
Sellers acknowledge that customer information made available through the Seller Platform is provided solely for legitimate marketplace operations.
Seller access to customer information must be limited to what is reasonably necessary to:
Prepare an order
Pack an order
Coordinate fulfilment
Resolve an order-related issue
Complete delivery-related requirements
Process legitimate returns or exchanges
Any misuse of customer information may result in suspension or termination of the seller account and may also result in legal action where applicable.
Depending on the features implemented in the DrapeIt Sellers app, the app may request access to certain device features, such as:
Permissions will be requested when required by the app's functionality and applicable operating-system requirements.
You may manage permissions through your device settings.
If you deny a permission required for a particular feature, that feature may not function correctly.
DrapeIt will only request permissions that are reasonably necessary for the relevant functionality.
15. DEVICE AND TECHNICAL INFORMATION
We may automatically collect certain technical information when you use the Seller Platform, including:
Device model
Operating system
App version
IP address
Device/network information
Crash information
Diagnostic information
Log information
Approximate location derived from technical information, where applicable
Device identifiers where permitted and necessary
This information may be used for:
16. COOKIES AND SIMILAR TECHNOLOGIES
If you use DrapeIt's website or seller portal, we may use cookies and similar technologies for:
Authentication
Session management
Security
Preferences
Analytics
Performance
Website functionality
Where required by law, appropriate consent will be obtained for non-essential technologies.
DrapeIt takes reasonable technical and organizational measures designed to protect seller information against:
Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction
Security measures may include:
However, no electronic system can be guaranteed to be completely secure.
Google Play requires apps handling personal or sensitive information to use appropriate security protections, including modern encryption for data in transit.
We retain seller information for as long as reasonably necessary to:
Operate the seller account
Fulfil orders
Maintain transaction records
Process settlements
Resolve disputes
Prevent fraud
Maintain business records
Comply with legal and regulatory requirements
Enforce agreements
Protect DrapeIt and its users
Different categories of information may be retained for different periods.
Seller verification and financial records may need to be retained after account closure where required by applicable law or for legitimate purposes such as fraud prevention, dispute resolution or accounting.
19. SELLER ACCOUNT DELETION
A seller may request deletion of their DrapeIt seller account by:
Email: hello@drapeit.in
Upon receiving a valid deletion request, DrapeIt will process the request in accordance with applicable law and its retention requirements.
Where deletion is permitted, we will delete or anonymize information associated with the seller account.
Certain information may be retained where reasonably necessary or legally required for:
Google Play specifically requires apps that permit account creation to provide both an in-app deletion path and an external web resource for account/data deletion.
20. SELLER RESPONSIBILITIES
Sellers are responsible for ensuring that:
Information provided to DrapeIt is accurate
Business documents submitted are genuine
They have authority to operate the store/business
They have the right to upload product photographs
Product information is accurate
Customer information is not misused
Account credentials and OTPs are kept confidential
Unauthorized account access is reported promptly
Sellers must not upload information belonging to another person unless they have the appropriate authorization.
21. PRODUCT CONTENT AND INTELLECTUAL PROPERTY
By uploading product photographs, descriptions, logos, trademarks or other content to DrapeIt, you confirm that you have the necessary rights or authorization to provide that content.
You grant DrapeIt the necessary permission to host, reproduce, process, resize, display and distribute such content for operating, marketing and promoting the DrapeIt marketplace, subject to applicable agreements between you and DrapeIt.
You must not upload:
Stolen content
Unauthorized copyrighted material
Misleading product information
Illegal content
Personal information unrelated to the product
Government identification documents as product photographs
Content that violates applicable law
DrapeIt may contact sellers through:
SMS
OTP
Email
Push notifications
Phone calls
In-app notifications
These communications may relate to:
Where legally required, promotional communications will be subject to applicable consent and opt-out requirements.
DrapeIt may send promotional or marketing communications to sellers where permitted by applicable law.
These may include:
Seller offers
New features
Seller programs
Promotions
Platform announcements
Business opportunities
You may opt out of promotional communications using available unsubscribe or communication-preference mechanisms.
Essential service communications may continue even after opting out of marketing messages.
DrapeIt may integrate third-party services into the Seller Platform.
These may include services for:
OTP/authentication
Cloud hosting
Database management
Analytics
Payment processing
Image storage
Maps/location
Notifications
Customer support
Security
Crash reporting
Third-party providers may process information according to their own privacy policies and contractual obligations.
DrapeIt will disclose relevant third-party data practices through the applicable privacy and app-store disclosures.
Apple requires App Store privacy disclosures to account for relevant third-party partners and SDKs integrated into an app.
25. INTERNATIONAL PROCESSING
Some DrapeIt technology or service providers may process or store information on servers located outside India.
Where such processing occurs, DrapeIt will take measures required under applicable law and applicable contractual and security requirements.
The DrapeIt Sellers Platform is intended for business users and sellers.
The Platform is not intended to be used by children to create or operate seller accounts.
We do not knowingly collect information from children in circumstances where such collection is prohibited by applicable law.
27. SELLER PRIVACY RIGHTS
Subject to applicable law, sellers may have rights relating to their personal information, including:
Requesting access to personal information
Requesting correction of inaccurate information
Requesting deletion
Withdrawing consent where applicable
Requesting information about processing
Raising privacy grievances
Exercising other rights available under applicable law
Requests can be submitted to:
Privacy Email: [INSERT EMAIL]
We may request reasonable verification before processing a privacy request.
India's DPDP framework includes rights and mechanisms concerning personal-data processing, consent and grievance handling, subject to its applicable commencement and implementation provisions.
28. WITHDRAWAL OF CONSENT
Where processing is based on consent, you may withdraw consent where permitted by applicable law.
Withdrawal of consent will not affect processing that occurred before withdrawal.
If certain information is necessary to provide a particular Seller Platform feature, withdrawing the relevant permission or consent may prevent that feature from functioning.
For privacy-related complaints, questions or requests, please contact:
Grievance Officer / Privacy Contact: [INSERT NAME OR DESIGNATION]
Email: [INSERT EMAIL]
Address: [INSERT ADDRESS]
We will review privacy complaints and respond within the timeframe required by applicable law.
30. CHANGES TO THIS PRIVACY POLICY
DrapeIt may update this Privacy Policy from time to time to reflect:
Material changes may be communicated through the Seller Platform, email, website or other appropriate methods.
The “Last Updated” date at the beginning of this Privacy Policy will indicate when it was most recently revised.
This Privacy Policy shall be governed by the applicable laws of India.
Nothing in this Privacy Policy is intended to limit any mandatory rights or protections available to sellers under applicable law.
For questions, complaints, data requests or account deletion requests:
DRAPEIT
Legal Entity: Drapeit Lifestyle Private Limited
Registered Address:
G6 Madhuban Enclave Bank, Colony Alkapuri Centre, Gwalior, Madhya Pradesh, 474006, India
Privacy Email:
hello@drapeit.in
Phone:
+91-9373200472
Website:
www.drapeit.in
IMPORTANT NOTICE FOR SELLERS
By registering for and using the DrapeIt Sellers Platform, you acknowledge that:
You have read this Privacy Policy.
You understand how DrapeIt processes seller information.
Information provided during registration and verification should be accurate.
Customer information provided to you for order fulfilment must be used only for legitimate DrapeIt-related purposes.
You must not sell, misuse, copy or unlawfully disclose customer information.
You are responsible for maintaining the confidentiality of your seller account and OTPs.
You may contact DrapeIt regarding privacy, data access, correction or deletion requests.
Last Updated: 17-09-2026