Dear Sellers

Welcome to the Makro Marketplace Training Schedule. 

We hold mandatory weekly training webinars, held every Wednesday. These sessions are designed to equip you with the latest tools, updates, and best practices to help you succeed on our platform. Attending the webinar is required before creating any new listings. This ensures that every seller is up to date with our policies, listing standards, and platform enhancements.

Onboarding Training - 2026

Introduction to Makro Marketplace: 09:00 - 09:30am Click here to join

Listings Management and Order Fulfillment: 10:00 - 11:30 Click here to join

Fees ad Payments: 12:00 - 12:30 Click here to join

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Fulfilled by Makro (FBM) Webinars - 2026

Please note that this training is intended only for sellers who have already completed the onboarding training and have existing listings on the Seller Portal. 

08.01.2026 @10:00am Register here

13.01.2026 @10:00am Register here

15:01.2026 @10:00am Register here

20.01.2026 @10.00am Register here

22.01.2026 @10:00am Register here

27.01.2026 @10:00am Register here

29.01.2026 @10:00am Register here

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Monthly Webinars

Seller Portal Refresher & Best Practices - Key features, common mistakes, and efficiency tips.

January - 13.01.2026 Register here

Optimizing Product Listings for Makro - Titles, attributes, images, and category-specific requirements.

February 10.02.2026 Register here

March
Pricing, VAT & Commission Structure Explained  - How Makro pricing works and the use of the fee calculator to remain competitive.

April
Order Management, Fulfilment Standards and Packaging  Guidelines - SLAs, cancellations, delivery timelines, and performance impact.

May
Making use of Help Centre Assistance, Returns and Refunds -  Managing post-sale processes and reducing disputes.

June

Policy Updates & Compliance Essentials -  Key marketplace rules every seller must follow.
 

July

Seller Performance Metrics & Account Health - Understanding scorecards, penalties, and improvement strategies.
 

August
Makro Marketing Tools & Promotional Opportunities - Deals, campaigns, and increasing product visibility.

September
Stock Management & Catalogue Maintenance - Bulk updates, stock syncing, and avoiding overselling.

October
Peak Trading Readiness - Preparing for Black Friday, Cyber Monday, and festive sales.

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