Privacy Policy

Thanks for using SelfTrack. Our goal is to help every individual to track themselves through their goals. As such, we take very seriously the respect and protection of your privacy and security. We are committed to following and continuously evolving best practices to support this principle.

By accessing or using the Services, you agree to this Privacy Policy and our Terms of Service.

Effective date: Apr 21, 2022.

What Information We Collect

1. Your email ID when you create or register an account

2. Your input information or data into any of our Services, or post or upload Content to our Services. Submit questions and requests or contact us or for customer support or technical support via forms, email, or other communication media.

Customer Information

Information related to the creation of accounts or that otherwise identifies you as a customer or end user of SelfTrack is what we call "Customer Information." Customer Information may include certain "personally identifiable information" or "PII", such as your name, gender and/or email address. .

When you create an account with SelfTrack, we may collect certain Customer Information directly from you. By choosing to create an account, you authorize us to collect Customer Information necessary to authenticate your account.

Content.

One of the core aspects of the SelfTrack Products (and our related Services) is that you can upload any information, data, content, material – anything. We call anything you upload through the SelfTrack Products "Content." You (and anyone who can interact with your use of the SelfTrack Products) ultimately controls the nature of the Content, and our collection, use, and disclosure practices with respect to Content are separate from those with respect to other sorts of information we collect, including Customer Information.

How we use the information we collect

We use the information we collect for a variety of purposes, and how we use it depends on what we collect and what Services you use (or features of the Services). These purposes may include:

• Providing the cloud backup services to you

• Providing customer support or technical assistance and responding to requests or inquiries from you

• Contacting you to provide product updates, information about products you have requested or purchased

• Creating or administering your account, including identifying you with your account

• Deriving market insights, ways to improve the Services, and other business analysis or research purposes

• Customizing existing and future product offerings and other aspects of the Services to you and other users

• Securing the Services and our systems, and protecting your information and data

Personally Identifiable Information

Specifically, we may use personally identifiable information (including those contained within the Customer Information or otherwise collected by us) for the above purposes, but only as to the extent necessary for the purposes for which you have provided us with the information, to respond to inquiries or requests (including requests for customer support or technical assistance), to otherwise perform our obligations or act consistently with our Terms of Service, to respond to law enforcement or other governmental or legal authorities, and to otherwise use the information consistent with your instructions to us (both explicit, such as when you contact us directly with a request, and implied, such as when you engage us to provide you with the Services). If you wish to change these instructions, either by request, by correcting, amending, or deleting information we may have collected about you, or by opting out of certain data collection practices, please see "Managing Your Information", below.

Use of Content

Not withstanding anything else in this Privacy Policy to the contrary, we will not use or access your Content except in the following cases: for providing the Services to you; explicitly approve access (e.g., during a customer support inquiry); where compelled to do so in response to lawful requests by law enforcement or government regulators and where necessary to ensure the stability and security of the Services and our systems (e.g., where we have reason to believe specific Content is degrading server stability); and where necessary to protect the rights, privacy, safety, or property of you, us, or others. We may also analyze metadata related to Content (such as total number of records, file size, API volume, access logs, etc.).

How we share information

We disclose information we collect in the following cases:

● You asked us to, or otherwise gave your specific consent.

● With vendors we engage to provide you with aspects of the Services, such as data storage, hosting, and payment processing.

● With vendors we engage to help us gain insights and analytics into how the Services are used and how they might be improved (for example, we may use third-party data enrichment services like Fabric and Firebase analytics for analysis in order to make our product more robust, user friendly and secure).

● As necessary to comply with applicable law, including governmental requests, law enforcement requests, and otherwise to protect the rights, privacy, safety, or property of you, us, or others.

How we secure your information

Security

SelfTrack uses Google's Firebase Platform to provide the necessary hardware, software, networking, storage, and related technology required to run SelfTrack Cloud. We will never sell data to 3rd parties. We implement appropriate technical and organizational measures to protect the information we collect and store. All data and information transmitted with Service is secured by SSL protocol. Customer data that we store in GCP will be protected using Google’s built-in encryption-at-rest features. We use Google's server-side encryption feature with Google-managed encryption keys to encrypt all data at rest using AES-256, transparently and automatically. Unfortunately, no security measures are 100% fool proof, and as such no network or system (including ours) can be guaranteed to be 100% secure against destruction, loss, alteration, unauthorized disclosure of, or access to information we collect and store. If you believe your information may not be secure for any reason, please contact us immediately at support mail.

Managing Your Information

You control all Content you upload. Content you delete (including Content containing personal information) may be retained in archived or backup copies in order to enable you to use certain features like revision history. For instructions on how to permanently delete Content from your SelfTrack account, please contact us at support mail. Please note that permanent deletion of Content through this process will impair or disable those features with respect to that Content. If you wish to cancel your account, you may do so by contacting us at support mail. If you do, personally identifiable information associated with your account will be deleted as soon as is reasonably practical or as required by applicable law. Please note that we may retain information that is otherwise deleted in anonymized and aggregated form, in archived or backup copies as required pursuant to records retention obligations, or otherwise as required by law.

International Transfers (including Transfers Outside of the European Union)

We process and store information on servers located in the United States, and we may store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. By using the Services, you consent to the transfer of information (including Customer Information, Content, and personally identifiable information) to locations that may be outside of your country of residence, including the United States.

With respect to transfers of information out of the European Union (EU), we may process some personally identifiable information pursuant to data processing agreements that include the EU Standard Contractual Clauses. To learn more about our data processing agreements, please contact us at support mail.

Information from Children

SelfTrack is not directed to children under the age of 13 and we do not knowingly collect personally identifiable information from children under the age of 13. If we learn that we have collected personally identifiable information of a child under the age 13, we will take reasonable steps to delete such information from our files as soon as is practicable. Please contact us at support mail if you believe we have any information from or about a child under the age of 13.

Changes to Privacy Policy

Any information that we collect is subject to the Privacy Policy in effect at the time such information is collected. We may, however, revise the Privacy Policy from time to time. If a revision is material, as determined solely by us, we may notify you, for example via email. The current version will always be posted to our Privacy Policy page.

If you have any questions about this Privacy Policy, please contact us at support mail contact.selftrack@gmail.com