Privacy Policy
1. Introduction
Welcome to SELEST Security. We are committed to protecting your privacy and ensuring a safe user experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, SELEST Security. By using our app, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you use SELEST Security, we may collect personal information that you provide directly, including but not limited to:
Contact Information: Name, email address, phone number.
Service Requests: Details related to your service requests, including location and description of the security needs.
2.2 Usage Data
We may also collect information about your interactions with our app, including:
Device Information: Device type, operating system, and app version.
Log Data: IP address, device identifiers, and usage patterns.
2.3 Location Data
With your permission, we may collect location data to provide services relevant to your location, such as dispatching security agents to your area.
3. How We Use Your Information
We use the collected information for various purposes, including:
To Provide and Improve Services: To fulfill your service requests and improve the functionality and performance of our app.
To Communicate: To send you updates, notifications, and other information related to your service requests and app usage.
To Enhance Security: To monitor and prevent fraudulent or unauthorized activities within the app.
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share information with third-party service providers who assist us in operating the app and providing services, subject to confidentiality agreements.
Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
6.1 Access and Correction
You may access and update your personal information within the app or by contacting us at support@selestsecurity.com.
6.2 Opt-Out
You can opt out of receiving promotional communications by following the unsubscribe instructions in those messages.
6.3 Data Deletion
You may request the deletion of your personal information by contacting us. We will take reasonable steps to delete your data unless we are required to retain it for legal reasons.
7. Children's Privacy
SELEST Security does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the app after such changes constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@selestsecurity.com
Address: [Insert Physical Address if applicable]
Thank you for using SELEST Security.