The Secret Letter from Museum Support Page 

📱 About the App

The Secret Letter from Museum is an augmented reality (AR) educational game that brings Korean history and culture to life. The app was developed for learners of Korean language and culture to engage with museum artifacts in an interactive and immersive way.

This AR game is developed by Dr. Jayoung Song and Dr. Jungyeul Park. The initial version of this AR game is supported by the 2020 Korean Studies Grant Program of the Academy of Korean Studies (AKS-2020-R-39). This AR game is also funded by the Center for Advanced Language Proficiency Education Research (CALPER), a Title VI Language Resource Center (LRC) at Penn State University. 

🛠️ Technical Support

If you encounter issues while using the app (e.g., bugs, crashes, AR tracking problems), please try the following steps:

1. Ensure your device is connected to the internet.
   
   

2. Restart the app or reinstall it.
   
   

3. Update your device to the latest iOS version.
   
   

If the issue persists, please contact us directly:

• 📧 Email: jayoungcalm@gmail.com
  
  

❓Frequently Asked Questions (FAQs)

Q: Do I need to be physically at the National Museum of Korea to use the app?
A: No. The game includes AR experiences that can be enjoyed from anywhere with printed AR markers.

Q: What devices are supported?
A: iOS devices (iOS 13.0 and later) with ARKit support are required.

Q: How do I submit feedback?
A: You can email us at jayoungcalm@gmail.com.