Privacy Policy for Expert Cleaner

Last updated: November 4, 2025

Thank you for using Expert Cleaner that developed by second product. We care about your privacy and want you to feel safe when using our app. This Privacy Policy explains how we collect, use, and protect your personal information. By using our app, you agree to this Privacy Policy.

If you don’t agree, you can stop using the app anytime or withdraw your permission in the app settings.

1. Information We Collect

1.1 Automatically Collected Information

When you use Expert Cleaner, we may automatically collect:

• Device details: brand, model, operating system, screen resolution, system version, RAM, installed apps, and running apps.

• Identifiers: advertising ID (com.google.android.gms.permission.AD_ID), IP address, and other device identifiers.

• Usage data: app open time, content viewed, ad clicks, visited pages, notification activity, and user ID.
  
  

1.2 Information You Provide

We also collect information that you give to us directly, such as:

• When you contact our support team for help.

• When you allow the app to access your files, photos, media, or other device storage.

• When you permit the app to use your camera or microphone (if needed).
  
  

1.3 Third-Party Links

Our app may show links to other websites or social platforms. We are not responsible for how those sites use your information. Please check their privacy policies.

2. How We Use Your Information

We use your information to:

• Provide the main functions such as junk file cleaning, cache cleaning, virus scanning, and device boosting.

• Analyze usage data to improve performance and app quality.

• Show advertisements and measure ad performance (you can turn off personalized ads from Settings → Google → Ads → Delete Advertising ID).

• Respond to your questions and provide customer support.

• Keep the app secure and prevent fraud or misuse.
  
  

3. Permissions Used in Expert Cleaner

Our app needs some permissions so it can work properly. Here’s how and why we use them:

• android.permission.READ_EXTERNAL_STORAGE
  Used when you click to view file directories or different types of files.
  Required for reading files on devices running Android 10 or below.
  Allows reading files from your phone’s external storage.

• android.permission.WRITE_EXTERNAL_STORAGE
  Used when you open file directories.
  Required for writing files on Android 10 or below.
  Allows writing to your phone’s external storage.

• android.permission.MANAGE_EXTERNAL_STORAGE
  Used when you click to view file directories or all types of files.
  Required for Android 11 and above to read and write files.
  Allows the app to manage all files stored externally on your phone.

• android.permission.POST_NOTIFICATIONS
  Requested the first time you open the splash screen.
  Not requested again when entering the home screen.
  Required for Android 13 and above to show notifications.
  Used to send important notifications to you.

• android.permission.PACKAGE_USAGE_STATS
  Requested when you clean cache files and tap “Get Cache Data.”
  Required for Android 6 and above to access app usage information.
  Used to analyze app behavior to improve cleaning accuracy.

• android.permission.CLEAR_APP_CACHE
  No user request needed.
  Used on Android 6 and below to clear cached files.
  Allows clearing cached data in your phone.

• android.permission.REQUEST_DELETE_PACKAGES
  No user request needed.
  Used to uninstall other apps from your device.
  Allows the app to perform uninstall actions with your consent.
  
  

All permissions are used only for the functions described above. We never collect or upload your private files or personal information without your consent.

4. Third-Party Services

We use trusted third-party tools to help improve the app and display ads:

• Google Play Services

• AdMob

• Firebase Analytics

• Firebase Crashlytics
  
  

These partners only access the data necessary to perform their specific services.

5. Your Rights

Depending on your region, you may have the right to:

• See what data we hold about you.

• Ask us to delete your information.

• Correct wrong or incomplete data.

• Know whether your data is shared or sold.

• Opt out of data sharing.

• File a complaint to a data authority.
  
  

To use these rights, please contact us at pmuslikah230@gmail.com. We may verify your identity before we proceed.

6. Data Retention

• Usage and analytics data are kept for up to 60 days.

• Files and media on your phone stay only on your device — we don’t upload them.

• Data is deleted once it’s no longer needed or required by law.
  
  

7. Security

We use administrative and technical protections to keep your information safe. However, no system can be 100% secure. We always do our best to protect your personal data.

8. Children’s Privacy

This app is not meant for children under 13. If we find that we have collected such data, we will delete it immediately.

9. Sensitive Information

Please do not send us sensitive data such as religion, health, or criminal history through the app.

10. International Data

Your information may be processed in other countries (like the USA). By using the app, you agree that your data may be transferred and stored outside your country.

11. Legal Basis for Processing

We process your data under these legal grounds:

• Consent – for ads and analytics.

• Contract – to provide app features.

• Legal obligation – to comply with laws.

• Legitimate interest – for security and app improvement.
  
  

12. Account Safety

Please don’t share your account or password with anyone. We are not responsible for problems caused by account sharing.

13. Contact Us

If you have any questions about this Privacy Policy, please contact:

Developer: second product
Email: pmuslikah230@gmail.com
Data Protection Officer (DPO): Pujiana Muslikah

14. Updates to This Policy

We may change this Privacy Policy from time to time. When updates are made, we’ll notify you in the app. If you continue using the app, it means you accept the new version.