Sean Roszyk

As a customer-focused senior sales engineer, I bring a blend of deep technical expertise and business acumen to drive growth and exceed sales targets. I thrive on collaborating with sales teams to pioneer transformative initiatives, securing multimillion-dollar deals and innovating groundbreaking technical solutions, including a unique Wi-Fi-friendly mode for cordless scanners. 

My client portfolio features some of the most renowned names across diverse industries, from major cruise lines such as Royal Caribbean, Norwegian, and Carnival to hospitality leaders like Hilton, Marriott, and Wyndham Hotels. I have also served retail giants such as Walmart and Sam’s Club, as well as prominent food service companies including Aramark and Compass Group. My reach even extends to healthcare and automotive sectors with clients like Augusta University Medical Center and Genuine Parts Company.   My recent career highlights include: 

► Consistently met or exceeded sales quotas, reaching over 130% in multiple years. Awarded the Sales Excellence Award for outstanding performance and exceptional client service. 

► Generated tens of millions of dollars in annual revenue across major cruise lines (Royal Caribbean, Norwegian, and Carnival). 

► Instrumental in landing a substantial contract with Royal Caribbean to deploy tablets across their 40-ship fleet, initiating 250 tablets per ship. 

► Successfully salvaged two major accounts worth tens of millions of dollars by reversing negative perceptions through complex problem-solving and exceptional customer service, rebuilding trust and safeguarding revenue.  

Throughout my career, I have been recognized for my strong problem-solving skills and top-tier customer service, which has not only rescued high-profile accounts but has also established trust with my multimillion- and multibillion-dollar clients. I most enjoy building these strong, lasting relationships, serving as the cornerstone for ongoing revenue growth and impressive client retention.  

My areas of expertise include: 

Technical Sales | Channel Sales | Technical Service | Technical Support | High-Impact Demos & Presentations | Business Development | Contracts & Negotiations | Customer Relationship Management | Revenue Growth & Retention | Troubleshooting | Coaching, Mentoring & Training