I collaborated with a healthcare operations team to streamline insurance verification, patient scheduling, and claims follow-ups, ensuring accuracy and compliance with HIPAA standards. The project improved administrative efficiency and reduced claim processing delays, leading to faster patient service and smoother clinic operations.
Medical Virtual Assistant specializing in insurance verification, billing support, HIPAA compliance, and patient communication. The design features a clean, modern layout with calming blue and white tones to reflect professionalism and reliability in healthcare support.
As a Medical Virtual Assistant at Global Medical VA, my primary role was to support the front desk operations for U.S.-based healthcare providers. I handled insurance verification, patient scheduling, and follow-ups on denials, ensuring accuracy and compliance with HIPAA standards.