Privacy Policy

Collection of Personal Information

• SDV Broadband may collect your Personal Information when you use SDV Broadband services or our websites or otherwise interact with us during the course of our relationship. The Personal Information may be collected by SDV Broadband through the Customer Application Form (CAF) or through its authorized third parties or agents or franchises. Third Party may be a service provider who associates with SDV Broadband and is involved in handling, managing, storing, processing, protecting and transmitting information on behalf of SDV Broadband. This definition also includes all sub-contractors, consultants and/or representatives of the Third party.

• SDV Broadband may also collect and hold information related to end-user utilization of our services which may include end-user’s IPDR details, browsing history on our website, location details and additional information provided by end-user while using our services.

• SDV Broadband may also keep a log record of user activity on our network and websites using a variety of internet tools, including cookies, web beacons, server log files, etc. for analytical purposes and to evaluate the usability of different elements on our website and business.

• This data may also be utilised for regulatory purposes and to improve the end user’s experience on our site. If you do not want to share your browsing history with others while using our site, you may choose not to accept cookies from us at any time by making the necessary adjustments to your browser’s privacy settings.

• If you choose not to supply your information, decline to allow the use of your personal information, or subsequently change your mind, SDV Broadband reserves the right to stop providing the services for which the information was requested.