Effective Date: April 24, 2026  ·  Last Updated: April 24, 2026

At Scrubbly WhiteGlove, your privacy matters to us. This policy explains how we collect, use, and protect the personal information you share with us when using our services or contacting us through any channel.

Information We Collect

When you inquire about or book our services, we may collect the following personal information:

• Full name and contact details (phone number, email address)

• Property address and service location

• Service preferences and scheduling information

• Payment information (processed securely through third-party providers)

• Any additional information you voluntarily provide

How We Use Your Information

The information we collect is used solely to deliver and improve our services to you. Specifically, we use it to:

• Schedule and confirm your cleaning appointments

• Communicate service updates, confirmations, and follow-ups

• Process payments and maintain booking records

• Respond to inquiries submitted through our contact forms or Google Ads lead forms

• Improve our services based on feedback and service history

Google Ads Lead Forms

If you submit your information through a Google Ads lead form, that information is shared with Scrubbly WhiteGlove for the sole purpose of responding to your inquiry and providing you with information about our cleaning services. We do not use this data for any other purpose without your consent.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With trusted service providers who assist in delivering our cleaning services (e.g., scheduling platforms), bound by confidentiality obligations

• When required by law or in response to valid legal processes

• To protect the rights, safety, or property of Scrubbly WhiteGlove or our clients

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us directly.

Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or incomplete information

• Request that we delete your personal data

• Withdraw consent for future communications at any time

To exercise any of these rights, please contact us at the details below.

Cookies & Analytics

Our website or landing pages may use basic analytics tools to understand how visitors interact with our content. This data is aggregated and does not identify you personally. We do not use tracking cookies for advertising purposes beyond what is disclosed in our Google Ads campaigns.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. All data is handled with discretion and care consistent with the premium standard of service we deliver.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us directly:

• Email: scrubblywhiteglove@gmail.com

• Phone: 416-508-1713

• Location: Greater Toronto Area, Ontario, Canada