Privacy Policy

Scale Local Seller

Effective Date: July 2026

Scale Local Seller is operated by Scale Us Technologies LLP. We are committed to protecting the privacy of our business partners (Sellers). This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you use the Scale Local Seller mobile application and related services.

By using the Scale Local Seller application, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

A. Account Information

When you register as a Seller on Scale Local Seller, we may collect the following information:

Account Details

• Full Name

• Email Address

• Mobile Number

• Password (Encrypted)

• Confirm Password (Used only during registration and not stored separately)

Business Details

• Store Name

• Business Category

• Business Description

• GST Number (if applicable)

• Business Registration Number (if applicable)

• Store Timing

• Delivery Radius

Address Information

• Store Address

• Pickup Address

• Business Location

Store & Identity Documents

To verify your business, we may collect:

• Business License (if applicable)

• GST Certificate (if applicable)

• Store Logo

• Store Images

• Owner Identity Proof (if required)

These documents are collected solely for seller verification, onboarding, fraud prevention, marketplace safety, and compliance with applicable laws.

B. Sign In

Sellers can access their accounts using:

• Email Address

• Password

C. Location Information

Scale Local Seller requires access to your device's location while using the application.

Location information is used to:

• Verify your store location

• Display your business on the map

• Enable nearby customer services

• Manage delivery areas

• Improve order processing

• Calculate delivery coverage

Background location is not collected.

D. Order Information

We collect information related to customer orders, including:

• Customer Orders

• Product Information

• Pickup Details

• Delivery Address

• Order Status

• Order History

• Cancellation Details

E. Earnings & Payment Information

To process seller payments, we may collect:

• Sales History

• Wallet Balance (if available)

• Settlement History

• Bank Account Details

• UPI ID (if applicable)

• Withdrawal Information

Scale Local Seller does not collect or store:

• Debit Card Numbers

• Credit Card Numbers

• CVV

• UPI PIN

• Internet Banking Passwords

F. Device Information

We may automatically collect:

• Device Model

• Android Version

• App Version

• Device Identifier

• Firebase Installation ID

• Push Notification Token

This information helps us improve app performance, reliability, and security.

G. Notifications

If you allow notifications, we may send:

• New Order Notifications

• Order Updates

• Payment Notifications

• Settlement Updates

• Account Notifications

• Important Service Announcements

You can disable notifications from your device settings at any time.

2. How We Use Your Information

We use your information to:

• Create and manage your Seller account

• Verify your business and documents

• Receive and manage customer orders

• Manage products and inventory

• Process seller settlements

• Improve app functionality

• Prevent fraud and misuse

• Provide customer support

• Comply with legal obligations

3. Location Usage

Scale Local Seller accesses location only while the application is in use.

Location is used to:

• Verify your business location

• Display your store on the map

• Manage delivery zones

• Improve location-based services

Background location is not used.

4. Information Sharing

We do not sell your personal information.

Your information may be shared only with:

• Scale Local Platform

• Customers (limited information such as Store Name, Store Address, and Order Status)

• Delivery Partners (only information required to fulfill orders)

• Payment Service Providers

• Government or Regulatory Authorities when legally required

5. Data Security

We use industry-standard security measures including:

• Secure HTTPS communication

• Encrypted passwords

• Secure cloud storage

• Authentication controls

• Access restrictions

Although we strive to protect your information, no internet transmission or electronic storage method is completely secure.

6. Data Retention

Your information is retained only as long as necessary to:

• Provide Seller services

• Maintain order records

• Process settlements

• Resolve disputes

• Comply with legal and regulatory obligations

Some information may be retained where required by applicable law.

7. Your Rights

You may:

• Update your profile

• Change your password

• Update your business information

• Update your bank information

• Contact support regarding your personal information

• Request account deletion

8. Third-Party Services

Scale Local Seller may use trusted third-party services including:

• Google Maps Platform

• Firebase Cloud Messaging

• Google Play Services

• Payment Gateway Services (if applicable)

These services operate under their own privacy policies.

9. Permissions Used

The application may request the following permissions:

Location

To verify store location, display the business on maps, and manage delivery coverage.

Notifications

To notify Sellers about new orders, payments, settlements, and account activities.

Phone

To allow Sellers to contact customers or delivery partners directly.

10. Seller Marketplace

Scale Local Seller enables businesses to sell products and services through the Scale Local marketplace.

The application may process:

• Product Listings

• Inventory

• Pricing

• Order Management

• Customer Requests

11. Account Deletion

Sellers may request deletion of their Scale Local Seller account by submitting an account deletion request or contacting our support team.

Deleted Data

• Seller Profile

• Personal Information

• Store Information

• Product Listings

• Business Address

• Login Credentials

Data That May Be Retained

Certain information, including completed orders, settlement records, payment history, invoices, and legally required business records, may be retained for a limited period to comply with applicable laws, resolve disputes, prevent fraud, and meet accounting or tax obligations.

12. Children's Privacy

Scale Local Seller is intended only for individuals who are legally eligible to operate a business.

The application is not intended for children under the age of 18.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on our website and will become effective immediately upon publication.

14. Contact Us

Scale Us Technologies LLP

Application: Scale Local Seller

Email: scaleustechnologiesllp@gmail.com

Phone: +91 9425799077

Website: https://scaleus.in