Effective Date: 15 September 2026
Last Updated: 15 September 2026
This Privacy Policy explains how Scale Us Technologies LLP collects, uses, stores, protects, and deletes information when you use the Scale Ludo mobile application.
By using Scale Ludo, you acknowledge that you have read and understood this Privacy Policy.
App Name: Scale Ludo
Developer: Scale Us Technologies LLP
Website: https://scaleus.in/
Phone: +91 94257 99077
Email: jasminder@scaleus.in
For privacy, account deletion, or data-related questions, you can contact us using the information above.
Depending on how you use Scale Ludo, we may collect the following information.
When you create or access an account, we may collect:
Mobile phone number
One-time password (OTP) information used for authentication
Google account information when you choose Google Sign-In
Display name
Username
Profile/avatar selection
Account identifiers
We may collect information related to your use of the game, including:
Game/match history
Wins and losses
Scores and rankings
Leaderboard information
Game statistics
Coins and rewards
Daily bonuses
Referral information
Match participation information
Scale Ludo may provide game-related coin and payout functionality.
Depending on the features you use, we may process:
Coin balances
Coins earned through eligible gameplay
Transaction/activity records
Payout-related information
UPI ID or other payout information provided by you
We use this information to operate wallet, rewards, transaction, and payout-related functionality.
We may automatically receive limited technical information required to operate and secure the App, such as:
Device type
Operating system and version
App version
Device identifiers where required by integrated services
IP address
Network information
Crash and diagnostic information
Security and fraud-prevention information
We may use collected information to:
Create and manage your Scale Ludo account
Authenticate users through mobile OTP or Google Sign-In
Provide online and offline gameplay
Match players
Maintain leaderboards and game statistics
Maintain game and transaction records
Provide coins, rewards, bonuses, and eligible payouts
Process account-related requests
Prevent cheating, fraud, abuse, and unauthorized activity
Maintain security and integrity of the Service
Provide customer support
Diagnose technical problems
Improve the App and its functionality
Comply with applicable laws and legal obligations
Scale Ludo may provide virtual coins, rewards, bonuses, and other game-related features.
Coins and rewards may be subject to the rules displayed within the App. Certain coins may be promotional, non-withdrawable, or subject to eligibility requirements.
Where payout functionality is available, additional information may be required to process an eligible payout.
We may retain transaction records where necessary for accounting, fraud prevention, dispute resolution, security, or legal and regulatory requirements.
We do not sell your personal information.
We may share information with service providers and technology partners when reasonably necessary to operate Scale Ludo, including providers supporting:
Authentication
Cloud/database services
Analytics and diagnostics
Advertising
Payment or payout processing
Security and fraud prevention
Customer support
Hosting and infrastructure
We may also disclose information when required by applicable law, legal process, governmental request, or where necessary to protect our rights, users, or the security of the Service.
If you choose to use Google Sign-In, Google may provide information associated with your Google account, such as your name, email address, and profile information, depending on the permissions granted during authentication.
We use this information to create and authenticate your Scale Ludo account.
Scale Ludo may use third-party advertising services to display advertisements.
These services may collect certain device or advertising-related information in accordance with their respective privacy policies and applicable platform requirements.
Where required, advertising and consent mechanisms may allow you to control certain advertising or personalization preferences.
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.
You may request deletion of your Scale Ludo account and associated personal data.
Scale Ludo provides an account deletion option within the App under the account/profile section.
If you cannot access the App, you can submit an account deletion request through our online form:
Scale Ludo Account Deletion Request:
Submit Account Deletion Request
The form may request information such as your registered mobile number, email address, username, and other information necessary to verify and process your request.
After receiving and verifying a valid request, we will delete the account and associated personal data that we are not required or legally permitted to retain.
Google Play requires apps that support account creation to provide both an in-app deletion path and an external web resource for account deletion.
When you request account deletion, we will delete or anonymize personal information associated with your account where applicable.
However, certain information may be retained for a limited period when necessary for:
Legal or regulatory compliance
Tax or accounting requirements
Fraud prevention
Security purposes
Prevention of abuse
Dispute resolution
Enforcement of our terms
Protection of our legal rights
Any retained information will be handled in accordance with applicable requirements and will not be retained longer than reasonably necessary for the relevant purpose.
Google Play specifically allows limited retention where necessary for legitimate reasons such as security, fraud prevention, or regulatory compliance, provided the retention practice is clearly disclosed.
Scale Ludo is intended for users 18 years of age and older.
We do not knowingly allow children under 18 to use the Service.
If we become aware that information belonging to a person under the applicable minimum age has been collected, we will take reasonable steps to delete that information.
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to your information
Request correction of inaccurate information
Request deletion of your account and personal information
Ask questions about our data practices
Withdraw certain permissions where applicable
You may contact us using the information provided below.
We may update this Privacy Policy from time to time.
When changes are made, we will update the Last Updated date at the beginning of this Privacy Policy.
We encourage you to periodically review this Privacy Policy for changes.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Scale Us Technologies LLP
Email: jasminder@scaleus.in
Phone: +91 94257 99077
Website: scaleus.in
For account deletion requests, you may also use:
Scale Ludo Account Deletion Request Form