Terms & Conditions

Last Updated: Nov 28, 2024

Terms and conditions for training and Learning courses

The following constitute the terms and conditions to which applicants agree when registering for any Semantic Brain and Behavior LLC training or Learning courses (Terms and Conditions). Throughout the terms and conditions, the SBAB stands for Semantic Brain and Behavior. The SBAB reserves the right to review and update these terms and conditions periodically.

1. Registration with the SBAB (Creating an Account) When registering for a training course we require you to register to create an account and provide us with certain information about yourself. In doing this, you agree to:

Provide true, accurate, current, and complete information about yourself as prompted by the registration form.’

2. Booking a Training or Learning Course

2.1 Training and Learning courses can be booked via the registration forms available on the SBAB Learning website.

2.2 When you submit a registration, your submission represents an offer to the SBAB to book you onto the course you selected. On submission of the training course or Learning course form, you will receive an automated summary email of your selection.

2.3 The SBAB will accept your offer by entering your booking into the SBAB system and sending you an email confirming that you have been booked together with information on starting your learning.

3. Prices, Discounts, and Sales Taxes

3.1 Notice of new pricing will be given in advance. Still, the SBAB reserves the right to change prices listed without notice.

3.2 Early bird discounts for training courses (15% off the course fee). The discount is not available in conjunction with any other offer and places are subject to availability.

3.3 If you select the rate on the registration form applicable to members of other non-profit organizations you may be required to provide evidence of your membership and subject to approval from Semantic Brain and Behavior LLC.

3.4 If three or more people book onto the same training course from the same organization they qualify for a 25% discount off the combined course fees. This discount only applies to SBAB training courses and cannot be used in conjunction with any other offer. Places are subject to availability.

3.5 The training course fees include: training on the day(s) and all relevant course materials.

4. Payment

4.1 Fees must be paid at the point of booking via a selected secure online payment process (Zelle for credit and debit cards). If you have an applicable discount code this must be entered at the time of booking, as the discount cannot be applied retrospectively.

4.2 We accept Check payments. A receipt will be sent to you by email confirming payment. Square will receive the information needed to verify and authorize your payment card and to process your order and is under strict legal and contractual obligations not to disclose this information to third parties. Please note that if you do not provide accurate details, your application will be deemed void. The SBAB will not accept any liability for costs incurred as a result of applications deemed void in this manner.

4.3 Sales taxes (VAT, TVA etc.) are charged at the applicable rate depending on the product and/or customer.

4.4 We cannot invoice for fees, or accept payment, by installments.

5. Prevailing Terms and Conditions

Please note that this and all other SBAB pre-contractual documentation shall not constitute an offer. All services provided by SBAB are on the basis of these Terms and Conditions and if you wish to engage any SBAB services we shall only provide them if you accept the Terms and Conditions. If you offer to engage SBAB on your own terms and conditions, then we shall only accept your offer subject to the Terms and Conditions, which shall, if we provide the services you offer to engage, prevail over any other terms and conditions.

6. SBAB eLearning Study site

6.1 After registration onto an eLearning course you will be given access to the study site. For eLearning, you will be given a license period of 90 days when purchasing an individual course, and 365 days when purchasing an annual license (all seven courses). For training courses, you will be given access from the date you are booked on and then until 60 days after the course start date. By using the site, you agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, you cannot use the site or training. Access to the study site is for the individual registering for the course only. Access should not be shared with others.

6.2 Whilst we make every effort to keep changes to the site to a minimum, we reserve the right to make any amendments to the Terms and Conditions at any time to reflect changes affecting our business, including but not limited to, changes in technology, payment methods and legal and regulatory requirements. By continuing to use this site you agree to accept any changes made to the Terms and Conditions.

7. Ownership and Intellectual Property Rights

The study site is owned by the SBAB. The content provided on this site together with all materials provided including design, software, code, graphics, text documents and audio are owned by the SBAB. No content in whole or in part may be copied, reproduced, uploaded, posted, displayed, or linked to in any way without the prior permission of the SBAB. Any such use is strictly prohibited and will constitute an infringement of the SBAB’s intellectual property rights.

7.1 Video Recording

Delegates consent to SBAB recording the training course, which will be shared with attendees as needed with special permission and used for feedback and improvements in training.

8. Special requirements at the Training Course

The SBAB will make every effort to accommodate special requirements that have been notified in advance. The SBAB does not provide child care services but will try to accommodate on special circumstances subject to written approval without liability by Semantic Brain and Behavior LLC.

9. Behavior

The SBAB reserves the right to remove any delegate from a training course whose behavior is deemed inappropriate by the SBAB or its trainers. In these circumstances, the SBAB will neither refund fees nor reimburse any other costs.

Disruptive Behavior in the Classroom/ Session

Semantic Brain and Behavior learning sessions are open for discussions and other collaborative learning. However, students should not disturb the learning environment under any circumstances. This resource aims to provide instructors with an understanding of their rights, responsibilities, and available support for creating and maintaining productive learning spaces.

Examples of disruptive behavior include:

Aggression toward other students or instructors/administrators

Threats of violence

Unyielding argument or debate

Yelling inside or outside of the classroom

Untimely talking/laughing/crying

Snoring in class
Distractions in class

Engaging in content on a laptop that others find disruptive.

Listening to music at a volume disruptive to others

Instructor's Rights

Under the Student Conduct Code of Semantic Brain and Behavior, an instructor has the authority to exclude a student from any class session in which that student is being disruptive. If the student persists in the behavior, the instructor will contact the security and/or management of the organization and report the matter immediately.

10. Trainers

The SBAB shall provide such trainers to present the training course as it, in its sole discretion, deems fit and the SBAB shall be entitled at any time to substitute any trainer with any other person who, in the SBAB's sole discretion, it deems suitably qualified to present the relevant course.

11. Liability

The SBAB does not accept responsibility for anyone acting as a result of information in, or views expressed on, its training courses including course materials. Opinions expressed are those of individual trainers and not necessarily those of the SBAB. Participants should take professional advice when dealing with specific situations.

12. Technology

The SBAB does not warrant that the provision of any content online will always be available or be uninterrupted, timely or error-free, that defects will be corrected or that such content is secure or free from bugs, viruses, errors and omissions.

13. Joining Instructions for Training Courses

Joining instructions including an outline of the day(s) will be available prior to the course start date via the study site. The SBAB will not be held responsible for non-receipt of joining instructions and refunds will not be issued under such circumstances.

14. Personal Data

The personal data you provide when you book the training course will be held in accordance with local regulations and used by the SBAB for the purpose of delivering your training course. Your full name, job title and employer will be shared with your trainer in advance of the course.

15. Cancellation

15.1 Cancellation of A Training Course

If you need to cancel your place on the training course, you must notify the SBAB via email more than 14 days before the course start date. You will receive a full refund less an admin fee of 20%. If you cancel your place less than 14 days before the course start date, you will not be entitled to a refund.

15.2 Substituting Your Training Course Place

If you need to substitute your place on a training course, you must notify the SBAB via email. If the SBAB is notified more than 14 days before the course start date, there will be no charge. Any substitutions made less than 14 days before the course start date will incur a $50 admin fee.

15.3 Transferring Your Place

If you can no longer attend the training course, you are entitled to transfer your booking onto the next training course that has availability. The transfer option only applies to delegates who are transferring to a different date for the same course and the date must be specified at the time of the transfer. The transfer is free of charge if you notify the SBAB via email more than 14 days before the course start date.• Transfers made 7-14 days prior to a course will be charged at 20% of the course fee plus a $50 admin fee • Transfers made 0-7 days prior to a course will be charged at 50% of the course fee plus a $50 admin fee Please note once you have transferred your booking you will not be entitled to a refund, and you cannot transfer your place more than once.

15.4 Cancellation of an eLearning Course

Once you have booked onto an eLearning course you have up to 14 days from the purchase date to cancel your booking and receive a full refund provided that the eLearning has not been accessed. After the 14 days, or if the eLearning course has been accessed you will not be entitled to any refund, nor will you be able to transfer your eLearning to another person or onto another eLearning course.

15.5 Changes and/or Cancellation by the SBAB

The SBAB reserves the right to alter or cancel a training course up to and including the day of the training course in extreme circumstances. If the SBAB has to cancel a training course, the following will apply:

the SBAB will try to reschedule the training course and will inform you of the rescheduled dates and location (if course is held face-to-face)

if the SBAB can’t reschedule a face-to-face training course we will, where possible, provide an alternative (e.g., virtual classroom training course)

if the SBAB is unable to reschedule the training course we will offer you a free transfer to the next available training course

if you are unable to attend the rescheduled dates, we will offer you a 100% refund of the fee

any travel costs incurred are entirely the delegate’s responsibility. The SBAB does not accept any liability for reimbursement of travel costs.

refunds will be processed within 14 days of receiving your request via bank transfer to the original payer.

15.6 Non-attendance at A Training Course

If you fail to attend the course you are booked onto without giving prior notice to the SBAB we will be unable to refund the course fees or offer a transfer.

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