FAQs & Support

🙋‍♂️ Frequently Asked Questions (FAQs)

1. What is Satchi?

Satchi is your intelligent productivity ally—a coach, assistant, and partner designed to help you build habits, plan your day, and gain deep insights into your performance using natural language and a minimal UI.

2. How do I add a new task?

You can either:

• Tap the ➕ icon in the Task Timeline view
  
  

• Or use the chat:
  “Add a task to write report tomorrow at 2 PM”
  
  

3. What kinds of tasks can I create?

You can create:

• ✅ One-time tasks
  
  

• 🔁 Recurring tasks
  
  

• 🔄 Habit-based tasks (for behavior tracking)
  
  

All tasks are visualized on a time-blocked timeline.

4. How do I build a habit using Satchi?

Go to the Habits section and define a new habit using the Cue–Routine–Reward framework. You can also create or modify habits via the chat.

5. What is the Inbox for?

The Inbox is your second brain—a dumping ground for ideas, thoughts, or to-dos you’re not ready to schedule yet.

6. Can I talk to Satchi in natural language?

Yes! Use the Chat screen to:

• Create or update tasks/habits/tags
  
  

• Ask questions about productivity, procrastination, stress, and more
  
  

7. How do I track my actual execution time?

You can optionally enable Execution Tracking, where Satchi logs when you actually start and complete tasks, to compare with your plan.

8. What is the Weekly Insights Report?

Each week, Satchi generates a performance summary including:

• A fun Productivity Persona
  
  

• Key wins and misses
  
  

• Actionable insights and suggestions
  
  

9. How are tags used in Satchi?

Use tags to categorize and prioritize tasks. For example, use #work, #deepwork, or #health to later analyze focus areas and trends.

10. Can I receive notifications before tasks?

Currently no, it's one of the priorities we are working towards.

11. Can Satchi help with procrastination or focus issues?

Absolutely. Ask Satchi in the chat for guidance on:

• Beating procrastination
  
  

• Focus strategies
  
  

• Overcoming distractions
  
  

• ADHD-friendly productivity tips
  
  

12. Is my data private and secure?

TLDR: We prioritize your privacy- no data selling, no trackign, no ads, no unnecessary data use, and only work with trusted AI partners for more details refer our privacy policy here

13. Can I view stats for habits or tags?

Yes. Go to the Insights screen to view:

• Habit-specific stats (like streaks)
  
  

• Tag-based performance breakdowns
  
  

• Daily trends and totals
  
  

14. Is Satchi free to use?

Satchi includes a free tier with core features. Some advanced features that incur significant costs like use of AI, are currently behind a paywall.

15. What’s the philosophy behind Satchi?

Satchi is built on real research from behavioral science, neuroscience, productivity systems like Getting Things Done, Atomic Habits, and Deep Work—without the bloat or overwhelm of traditional tools.

🛠️ Support

Thank you for using Satchi. We’re here to help you succeed.

📩 General Support

If you encounter bugs, issues, or need help using the app, please reach out at:
📧 support@satchi.app
We usually respond within 24–48 hours.

💡 Feedback & Suggestions

Got an idea to make Satchi better? We’d love to hear it! Your suggestions help shape the future of the app.

🧠 Tip:

Before reaching out, feel free to search this FAQ section—you might find the answer instantly.