Privacy Policy for Sarva Partner

Effective Date: 20 April 2026
Website: https://sarvaa.store

Sarva Partner (“we”, “our”, or “us”) operates the Sarva Partner mobile application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform as a seller, vendor, or delivery partner.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name

• Phone number

• Email address

• Business/store details

• Profile information

b) Location Data

We collect real-time location data to:

• Enable order tracking

• Assign deliveries efficiently

• Improve service accuracy

c) Order & Transaction Data

• Order details

• Order history

• Delivery status

• Payment-related information (if applicable)

d) Device & Usage Information

• Device type

• App usage data

• Log data (IP address, app version, etc.)

2. How We Use Your Information

We use your data to:

• Provide and manage services on Sarva Partner

• Process and track orders in real-time

• Improve app performance and user experience

• Communicate updates, alerts, and support messages

• Ensure platform security and prevent fraud

3. Sharing of Information

We do not sell your personal data. We may share information with:

• Customers (for order fulfillment)

• Delivery partners (for logistics coordination)

• Service providers (hosting, analytics, etc.)

• Legal authorities (if required by law)

4. Data Security

We take appropriate security measures to protect your data from unauthorized access, misuse, or disclosure. However, no digital platform can guarantee 100% security.

5. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

6. Your Rights

You have the right to:

• Access your personal data

• Update or correct your information

• Request deletion of your account/data

• Opt out of certain communications

To exercise these rights, contact us at the details below.

7. Location Permissions

Sarva Partner uses background and real-time location access to ensure:

• Accurate delivery tracking

• Efficient order assignment

You can control location permissions through your device settings, but disabling them may affect app functionality.

8. Third-Party Services

Our app may use third-party tools (e.g., analytics, payment gateways). These services have their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on:
https://sarvaa.store

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us:

• Email: support@sarvaa.store