Planote Privacy Policy

Last Updated: March 22, 2026 

1. INTRODUCTION 

Planote ("App", "We", "Us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what data we collect, and how we use, store, and protect it when you use our application. By using the App, you agree to the practices described in this policy.

2. DATA WE COLLECT 

To provide you with seamless cloud synchronization and a secure experience, we collect the following types of data:

• Account Information: Your email address, display name, profile picture, and authentication provider (Google or Email).

• User Content: Notes, tasks (todos), tags, images, audio recordings, and drawings you create within the app. This data is stored securely on our cloud servers.

• Device and Session Information (For Multi-Device Support): Device model, operating system version, FCM (Firebase Cloud Messaging) token, and active session status.

• Security and Log Data: To ensure account security, your IP address and timestamp are logged during login, logout, password resets, data exports, and account deletion requests.

• Subscription and Verification Data: Your Premium plan status. If applying for student plans, your verified .edu email address or manually uploaded student verification documents.

3. HOW WE USE YOUR DATA 

We use the collected data for the following purposes:

• To create and manage your account.

• To synchronize your notes and content across multiple devices.

• To ensure account security and detect/prevent unauthorized access (via IP logs).

• To manage your subscription quotas (e.g., PDF export limits and cloud storage limits).

• To improve the app experience and troubleshoot bugs.

4. THIRD-PARTY SERVICES 

We use trusted third-party service providers to power our infrastructure. These providers have their own privacy policies:

• Google Play Services & Google Analytics: For app performance monitoring and crash reporting.

• Firebase (Authentication, Firestore, Storage): For database management, secure authentication, and file storage.

• Google AdMob: To display ads to free-tier users (Device identifiers may be used based on your personalized ad consent).

5. DATA RETENTION & DELETION (SOFT DELETE POLICY) 

Users can request the deletion of their account and all associated data via the "Delete Account" button within the app.

• 30-Day Grace Period: When you delete your account, your data is not immediately destroyed. Your account is marked as "deleted" (Soft Delete) and you are logged out. If you change your mind, you can recover your account and data by logging back in within 30 days.

• Permanent Deletion: After 30 days, your account, notes, media, and all log records are permanently and irreversibly deleted (Hard Delete) from our servers.

6. STUDENT DOCUMENTS & MANUAL VERIFICATION 

Documents uploaded to benefit from student plans are used solely to verify your student status. Once the review process (approval or rejection) is complete, these documents are permanently deleted from our servers.

7. DATA SECURITY 

We implement industry-standard security measures (SSL encryption, secure database rules) to protect your data. However, no method of transmission over the internet is 100% secure.

8. CHILDREN'S PRIVACY 

This app is not intended for children under 13. We do not knowingly collect personal data from children under 13.

9. CONTACT & USER RIGHTS 

You have the right to download a copy of your data (via the in-app "Download My Data" feature), modify it, or delete it. For any questions or data requests, please contact us at: 

Email: sarilab.dev@gmail.com