🔄 Return & Refund Policy

At Sampurna Rasoi, customer satisfaction is our highest priority. Since all our products are freshly prepared, we follow the return and refund policy below to ensure quality, safety, and complete transparency. 

📦 Return Policy

Due to the perishable nature of our food products, returns are not accepted once an order has been delivered.

 If you receive any of the following:

• A damaged product,

• A wrong item, or

• A product in poor condition,

please contact us within 24 hours of delivery with clear photos or videos of the package and product.

💰 Refund Policy

After reviewing your request, if the issue is found to be genuine, we will offer one of the following:

• Full Refund

• Partial Refund

• Replacement Product (where applicable)

The resolution will depend on the nature of the issue.

❌ Refunds Will Not Be Provided For

Refunds or returns will not be accepted in the following cases:

• Change of mind after placing the order.

• Taste or personal preference.

• Incorrect delivery address provided by the customer.

• Delay caused by the courier service beyond our control.

• Products that have been opened, consumed, or damaged after delivery.

📞 Need Assistance?

If you have any questions regarding your order, please contact us:

Phone: +91 9213685617
WhatsApp: +91 7838541807
Email: sampurnarasoi@gmail.com