Frequently Asked Questions

Q: Where is Sampoorna Solutions located, and do you offer doorstep services?

A: We are based out of Nagadevanhalli, Ullal, Bengaluru (near Amma Ashram Road). We bring hassle-free, professional repair services straight to your door within a 15-kilometre radius of our location.

Q: What are your operational hours? Do I need to book an appointment in advance?

A: We are open Monday to Sunday from 9:00 AM to 8:00 PM. Yes, an appointment is required so we can assign an expert technician to visit your home at a time convenient for you. You can call us directly at +91 92418 12920 to book.

Q: How long has Sampoorna Solutions been in business, and do you use genuine spare parts?

A: We have been a trusted name in home appliance repairs since 2012. Quality is our prime motto—our technically skilled engineers resolve issues on-site using only genuine spares and authentic accessories to ensure your appliances run like new.

Q: What types of home appliances does Sampoorna Solutions repair?

A: We specialize in the complete repair, installation, and maintenance of all major brands for:

• Air Conditioners (AC)

• Washing Machines (Top & Front Load)

• Refrigerators (Fridges)

• LED/LCD Televisions

• Microwave Ovens

• Water Purifiers

• UPS Systems & Stabilizers

Q: Do you offer upfront price estimates before starting the repair work?

A: Yes, we provide online estimates and initial diagnostics. For example, our basic inspection and service for Air Conditioners start around ₹500, and Microwave Ovens start around ₹350. Our technicians evaluate the problem on-site and explain the cost before replacing any parts.

Q: My washing machine is vibrating excessively or making a loud noise during the spin cycle. What should I do?

A: This is a common minor issue usually caused by an uneven floor or an unbalanced laundry load. Try redistributing the clothes evenly inside the drum. If the shaking continues, it might point to a worn-out drum layout or faulty suspension. You can book a visit with our team, and we can also provide an adjustable stand or replace a damaged washing machine drum right at your doorstep.

Q: My refrigerator is running but not cooling efficiently. What could be the cause?

A: Check if the fridge doors are sealing tightly and that it isn't overloaded, blocking the internal airflow vents. Also, ensure there is enough clearance space behind the fridge. If it still doesn't cool, it could be a minor dust build-up on the condenser coils, a faulty fan motor, or a gas leak that our technicians can quickly diagnose and fix.

Q: Why is my AC blowing ambient room-temperature air instead of cool air?

A: Frequently, a clogged or dirty air filter restricts airflow and stops cooling. Try cleaning your AC filters first. If the problem persists, it could be due to dirty condenser coils or low refrigerant levels. Give us a call, and we will clean out the system or fix any technical hitches immediately.

Q: My microwave turns on and spins, but it won't heat the food. Can this be fixed on-site?

A: Yes. This minor-to-moderate issue is typically linked to a failed magnetron, door switch, or high-voltage diode. Our experienced engineers carry key testing tools and genuine spares to fix your microwave safely during their first visit to your home.

Q: My LED TV has sound, but the screen is completely black. Can this be repaired on-site?

A: Yes, this is a very common issue usually caused by a faulty backlight strip or a problem with the power supply board. Our expert engineers carry specialized testing equipment to diagnose the circuit panel and can safely replace the internal backlight components right at your home.

Q: Does Sampoorna Solutions provide TV wall mounting installation services?

A: Absolutely. We provide professional wall mounting installation for all sizes of LED, LCD, and Smart TVs. We ensure the brackets are securely anchored and level, managing the wiring neatly to keep your entertainment setup clean and safe.

Q: How often should I service my water purifier, and what are your charges?

A: For optimal health and safety, water purifiers should be serviced every 6 to 12 months, depending on your groundwater usage. Our basic water purifier service starts at approximately ₹400, which includes an intensive cleaning of the internal pre-filter and sediment candles to maintain water safety.

Q: Why is the water flow from my RO purifier extremely slow or dripping?

A: A slow flow usually means the pre-filter, sediment filter, or carbon filter is choked with dirt and needs to be replaced. It could also point to a dropping pressure level in the storage tank. We carry authentic multi-brand filtration cartridges to restore your flow rate instantly.

Q: My home UPS turns on but doesn't provide any power backup during a electricity blackout. What is wrong?

A: This minor issue is almost always tied to a degraded or dead battery that can no longer hold a charge. It can also happen if the battery terminals are heavily corroded. Our team can test your battery health and replace it on-site with genuine, high-performance inverter batteries if needed.

Q: Why is my AC/Refrigerator stabilizer constantly showing a "Red Light" or high-voltage cut-off?

A: The stabilizer is doing its job protecting your appliance from dangerous fluctuations in the grid. However, if it stays stuck on the error light when grid power is normal, the internal relay circuit or motherboard is likely faulty. We can repair or replace the internal circuit parts to keep your expensive appliances protected.

Q: Do you repair all brands of washing machines?

A: Absolutely! We welcome all brands. Whether your machine is a top loader, front loader, or semi-automatic, our skilled technicians have experience with all major and minor brands. Let us bring that spin back to life!

Q: Can I book a home visit for my fridge repair?

A: Of course! We understand how important a functioning fridge is. Just give us a call or message, and our team will schedule a convenient home visit to fix your fridge promptly.

Q: How soon can I get my AC serviced?

A: We know the importance of staying cool! Usually, we offer same-day or next-day appointments, depending on availability. We promise to get your AC up and running as quickly as possible.

Q: Do you offer installation services for new microwaves or TVs?

A: Yes, we do! Our experts will make sure your new microwave oven or TV is set up perfectly and ready for you to enjoy. We handle installation with care and attention to detail.

Q: Is there any warranty on repairs?

A: Definitely! We stand by our work with a service warranty. If an issue crops up after our repair, just reach out—we’ll take care of it, no worries!

Q: Do you also offer water purifier servicing and AMC?

A: Yes, we do! Keeping your water purifier in top shape is important to us. We offer both one-time servicing and Annual Maintenance Contracts (AMCs) to suit your needs.

Q: What areas do you cover for home appliance repair?

A: We proudly serve customers throughout our local community and nearby areas! Give us a call with your location, and we’ll do our best to reach you.

Q: How can I book an appointment?

A: Booking is easy! You can call us, send a WhatsApp message, or contact us through our website. We’ll respond quickly and arrange a visit at your convenience.

Q: Why should I choose Sampoorna Solutions?

A: Great question! At Sampoorna Solutions, we believe in quality, transparency, and a warm, customer-first approach. Our experienced technicians, fair prices, and heartfelt service make us your friendly neighborhood appliance experts. We can’t wait to serve you!