CALLING OUT FOR ALL SAMBAL LOVERS , COME & DO GRAB YOURS NOW !!

1.INTRODUCTION

Sambal Teega takes its responsibilities under applicable privacy laws and regulations ("Privacy Laws") seriously and is committed to respecting the privacy rights and concerns of all Users of our Sambal Teega website and mobile application (the "Platform") (we refer to the Platform and the services we provide as described on our Platform collectively as the "Services"). We recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data.This Privacy Policy (“Privacy Policy” or “Policy”) is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us and/or we possess about you, whether now or in the future, as well as to assist you in making an informed decision before providing us with any of your personal data.  

2.WHEN WILL SAMBAL TEEGA COLLECT PERSONAL DATA ?

• when you register and/or use our Services or Platform, or open an account with us;

• when you submit any form, including, but not limited to, application forms or other forms relating to any of our products and services, whether online or by way of a physical form;

• when you enter into any agreement or provide other documentation or information in respect of your interactions with us, or when you use our products and services;

• when you interact with us, such as via telephone calls (which may be recorded), letters, fax, face-to-face meetings, social media platforms and emails, including when you interact with our customer service agents;

• when you use our electronic services, or interact with us via our application or use Services on our Platform. This includes, without limitation, through cookies which we may deploy when you interact with our application or website;

• when you grant permissions on your device to share information with our application or Platform;

• when you carry out transactions 

3.WHAT PERSONAL DATA WILL SAMBAL TEEGA COLLECT ?

• name;

• email address;

• date of birth;

• billing and/or delivery address;

• bank account and payment information;

• telephone number;

• gender

4.HOW DO WE USE THE INFORMATION YOU PROVIDE US ?

• to consider and/or process your application/transaction with us or your transactions or communications with third parties via the Services;

• to manage, operate, provide and/or administer your use of and/or access to our Services and our Platform (including, without limitation, remembering your preference), as well as your relationship and user account with us;

• to respond to, process, deal with or complete a transaction and/or to fulfil your requests for certain products and services and notify you of service issues and unusual account actions;

• to protect personal safety and the rights, property or safety of others;

• for identification, verification, due diligence, or know your customer purposes;

• to evaluate and make decisions relating to your credit and risk profile and eligibility for lending, pay-later or credit products, where applicable

5.HOW DOES SAMBAL TEEGA PROTECT AND RETAIN CUSTOMER INFORMATION ?

5.1 We implement a variety of security measures and strive to ensure the security of your personal data on our systems. User personal data is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems.  However, there can inevitably be no guarantee of absolute security. 

                                                                                     SHIPPING POLICY

• Usually , shipping will be done a day after order and payment made

• Shipping will took around 4-5 days to be delivered

• Customers may choose their own choice of courier

                                                                  RETURN & REFUND POLICY

• Product may be returned by customer due to sambal delivered in unwanted situation or broke

• Seller will refund money or sambal to customer as soon as possible