Privacy Policy for SaleSphere ERP

Last Updated: March 29, 2026

SaleSphere ERP ("we", "our", or "us") is committed to protecting your business and personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our mobile application.

1. Information We Collect

1.1 Business Data

We collect and process business-related data necessary to provide ERP functionality, including:

• Transaction records (sales, purchases, returns, quotations, orders)

• Inventory details (item names, stock levels, pricing)

• Customer and supplier information (names, contact details, tax identifiers such as GSTIN/VAT)

• Financial data (ledger entries, reports, tax summaries)

1.2 User Account Information

When you create an account, we may collect:

• Email address

• Phone number

• Company name and address

• User roles and permissions

1.3 Device Information

We may collect limited device-related information such as:

• Device model

• Operating system version

• Unique device identifiers

2. How We Use Your Information

We use your data to:

• Provide and maintain ERP services

• Enable multi-user access and synchronization

• Ensure compliance with applicable tax regulations (e.g., GST, ZATCA)

• Generate reports and analytics

• Manage subscriptions and user accounts

3. Data Storage and Security

3.1 Local Storage

Most operational data is stored locally on your device using SQLite, allowing offline functionality.

3.2 Cloud Synchronization

Cloud sync is optional and used for backup and multi-user access. Data is securely stored using Google Firebase services.

3.3 Security Measures

We implement industry-standard security practices, including:

• Role-based access control

• Secure authentication

• Data encryption in transit

• Cryptographic hashing for compliance (e.g., ZATCA requirements)

4. Data Sharing and Disclosure

We do not sell your personal or business data.

We may share data only when necessary with:

• Google Firebase (authentication, cloud storage, crash reporting)

• Government authorities where required for legal compliance (e.g., ZATCA)

All third-party services are required to handle your data securely.

5. Data Retention

We retain your data as long as your account is active or as necessary to provide services.

Upon account deletion, your data will be removed within a reasonable timeframe, except where retention is required by law (such as tax regulations).

6. Your Rights and Choices

You have the right to:

• Access and update your data

• Export your data (Excel, PDF)

• Delete your account and associated data

7. Permissions

The app may request permissions such as:

• Storage: To save invoices and reports

• Bluetooth: To connect to thermal printers

• Internet: For synchronization and authentication

Permissions are used strictly for core functionality.

8. Children's Privacy

This application is intended for business use and is not designed for individuals under 18. We do not knowingly collect data from children.

9. Advertising

We do not display third-party advertisements in the application.

10. Legal Basis for Processing

We process your data based on:

• User consent

• Legal obligations (tax and compliance requirements)

• Legitimate business interests to improve our services

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last Updated" date.

12. Contact Us

If you have any questions:

Email: noushadmullungal@gmail.com