Last updated: 2 November 2026
Operator: Mahammad Nihaz, an individual developer (“HiQute”, “we”, “us”). This Service is not operated by a registered company.
Contact: nihaz17100@gmail.com
Postal address: Ullala, Karnataka, 575018, India
This Privacy Policy explains how we collect and use personal information when you use the HiQute mobile application (the “App”) and related backend services (the “Service”).
Scope of this version (v1): The App is for service providers (vendors) who manage hall and resort bookings and related internal venue records. In this release, the App does not include WhatsApp integration, on‑demand “find nearby provider” features, or live location sharing for customer discovery. If we add features later, we will update this Policy and the “Last updated” date.
By using the App, you agree to this Policy.
HiQute provides software for vendors to manage hall/resort bookings and venue-related records. We do not perform offline services for customers; agreements and service quality between vendors and their customers are between those parties.
Mobile number (required for sign-in via one-time password through Google Firebase Authentication)
Name and address / locality (if you provide them)
Profile photograph (if you choose to upload one)
Vendor account and profile identifiers on our servers
Venue and booking information you enter or manage in the App (for example hall/resort names, booking dates, slot or schedule details, and related internal records)
Optional business or financial notes you choose to store in booking or venue records
Staff access you grant for halls or resorts (for example managers or viewers), if you use those features
We do not collect Aadhaar numbers or Aadhaar card images in the App or on our servers.
A per-device identifier we generate on your device to manage login sessions and device linking
Authentication tokens stored on the device
Server and security logs (for example IP address, timestamps, and error information) for security, fraud prevention, and troubleshooting
Crash and diagnostic data in release builds through Firebase Crashlytics (for example crash reports and app version), which may be linked to your account identifier when you are signed in
Subscription or plan fees may be processed by Razorpay. We receive information needed to activate or manage your subscription (for example order ID, payment ID, status, and plan details). Payment card numbers, UPI PINs, and CVV are entered with Razorpay, not stored by us.
Information you send when you contact us (for example email or phone), and messages needed to respond to your request.
We do not collect precise or coarse location from your device for customer discovery in this version, because location-based and on‑demand features are not enabled in v1.
We use information to:
Create and authenticate your vendor account
Provide hall/resort booking and internal record-keeping features
Manage subscriptions and payment status (with Razorpay)
Operate staff access you configure for your venues
Provide customer support and keep the Service secure and reliable
Comply with applicable law
We do not sell your personal information.
We may share information with:
Service providers that help us run the App under contract, including:
Google / Firebase (phone authentication; crash reporting)
Razorpay (payment processing)
Hosting providers that store our databases and files
Staff users you invite, who can access hall/resort or booking data according to the role you grant
Legal authorities when required by law or to protect rights, safety, and security
In v1, we do not share your listing or profile with customers through WhatsApp or a public “nearby search” feature from within this App version, because those integrations and discovery features are not part of v1.
The App may request:
Network access — to connect to the Service
Camera and photo library — only if you choose to add or change a profile photo
Notifications — if we send alerts related to your account or venue workflow (where enabled)
We do not require location permission for core v1 hall/resort record-keeping. If a future version enables location-based features, we will request permission separately and update this Policy.
We retain account, venue, booking, and payment-reference data while your account is active and as needed for support, disputes, tax, and legal obligations. Server logs are kept for a limited period unless needed for security investigations.
We use HTTPS and access-controlled servers. No method of transmission or storage is completely secure.
The App is intended for adult vendors (18+). We do not knowingly collect personal information from children. If you believe we have, contact us and we will take appropriate steps to delete it.
You may request access, correction, or deletion of personal data we hold by emailing nihaz17100@gmail.com.
Delete my account: Email us from an address or context we can match to your registered mobile number, with subject line Delete my account. We will delete or anonymise personal data we control, except where we must retain data for law, payments, or disputes. After deletion you may not be able to log in with that account.
Razorpay: https://razorpay.com/privacy/
(WhatsApp is not used as an in-app integration in v1; we do not list WhatsApp as a processor for App data in this version.)
We may update this Policy. The “Last updated” date at the top will change. Continued use after changes means you accept the updated Policy.
This Policy is governed by the laws of India. Courts at Ullala, Karnataka, India have jurisdiction, subject to mandatory consumer and data-protection rules that may apply to you.
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