Sahan Market

Account Deletion Request [English] – Sahan Market

Effective date: April 20, 2026

Sahan Market allows users to request deletion of their account and associated app data.

How to request deletion inside the app:

1. Open the Sahan Market app

2. Go to Profile

3. Open Settings

4. Tap Delete Account

5. Confirm your request

What happens after you request deletion:

- Your deletion request is submitted to our support system

- You may be signed out of the app on your device

- Our team reviews the request and processes account deletion

Important:

If your account has active, pending, or in-process orders, deletion may not be completed immediately. In such cases, your request will remain open until required order handling, fraud prevention, dispute handling, legal obligations, or recordkeeping requirements are completed.

Data that may be deleted:

- Your profile details

- Your app account information

- Your support history, where applicable

- Other personal app data associated with your account, unless retention is required for legal, security, fraud prevention, financial, or operational reasons

Data that may be retained for a limited period:

- Transaction or order records required for accounting, fraud prevention, dispute resolution, legal compliance, or security investigations

- Technical logs required for system integrity and abuse prevention

How long it takes:

We aim to review and process deletion requests within a reasonable time after submission.

Need help?

If you cannot access the app, you can request account deletion by contacting us:

Email: support@sahanmarket.com

Phone: +252610358885

Address: Mogadishu, Somalia

To request account deletion outside the app, email support@sahanmarket.com with the subject "Account Deletion Request" and include your phone number.

Codsiga Tirtirka Akoonka [Somaali] – Sahan Market

Taariikhda dhaqan galka: April 20, 2026

Sahan Market wuxuu u oggolaanayaa isticmaaleyaasha inay codsadaan tirtirka akoonkooda iyo xogta la xiriirta app-ka.

Sida tirtirka looga codsado gudaha app-ka:

1. Fur app-ka Sahan Market

2. Gal qaybta Profile

3. Fur Settings

4. Taabo Delete Account

5. Xaqiiji codsigaaga

Maxaa dhacaya marka aad codsato tirtirka?

- Codsigaaga tirtirka waxaa loo diraa nidaamkayaga taageerada

- Waxaa suuragal ah in lagaa saaro app-ka qalabkaaga

- Kooxdayadu waxay dib u eegaan codsiga kadibna waxay fuliyaan tirtirka akoonka

Muhiim:

Haddii akoonkaagu leeyahay amarro wali shaqaynaya, sugaya, ama socdo, tirtirka si degdeg ah looma dhamaystiri karo. Xaaladdaas, codsigaagu wuu furnaanayaa ilaa laga dhammeeyo hawlaha la xiriira amarada, ka hortagga khiyaanada, xalinta murannada, waajibaadka sharci, ama kaydinta diiwaannada loo baahan yahay.

Xogta la tirtiri karo:

- Faahfaahinta profile-kaaga

- Macluumaadka akoonkaaga ee app-ka

- Taariikhda taageeradaada, haddii ay jirto

- Xog kale oo shaqsiyeed oo la xiriirta akoonkaaga, haddii aan loo baahnayn in sharci, amni, ka hortag khiyaano, dhaqaale, ama sababo howlgal awgood loo hayo

Xogta la sii hayn karo muddo xaddidan:

- Diiwaannada amarada ama macaamilka ee looga baahan yahay xisaabinta, ka hortagga khiyaanada, xalinta murannada, waafaqsanaanta sharciga, ama baaritaannada amniga

- Diiwaannada farsamo ee looga baahan yahay badqabka nidaamka iyo ka hortagga isticmaalka khaldan

Mudada ay qaadato:

Waxaan ku dadaaleynaa inaan dib u eegno oo aan ka shaqeyno codsiyada tirtirka muddo macquul ah gudahood kadib gudbinta codsiga.

Ma u baahan tahay caawimaad?

Haddii aadan geli karin app-ka, waxaad codsan kartaa tirtirka akoonka adigoo nala soo xiriiraya:

Sahan Market

Email: support@sahanmarket.com

Phone: +252610358885

Address: Mogadishu, Somalia

Si aad uga codsato tirtirka akoonka adigoo aan app-ka isticmaalin, fadlan email u dir support@sahanmarket.com adigoo mawduuca ka dhigaya “Account Deletion Request” kuna dar lambarkaaga telefoonka.