Last Updated : 05/03/2026 13:20

Introduction

M-tech Innovation LTD (“Company”, “We”, “Us”, or “Our”), a private limited company incorporated under the laws of India, operates the mobile application SafeMyPet (“Application” or “Platform”). This Privacy Policy describes how We collect, use, store, process, disclose, and protect Your information when You use Our Application. By accessing or using the Application, You agree to the terms of this Privacy Policy. This Privacy Policy shall be considered an electronic record under the provisions of the Information Technology Act, 2000 and rules made thereunder.

Informations We Collect

• Personal information: while using our application you may provide us with information including but not limited to full name, address, mobile number, email address.

• Usage Data: We collect information on how the Service is accessed and used. This data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data

• Permission: With Your prior permission, we access your photo library, location to submit your address

• Collected Data Usage: We use collected information to Create and manage user accounts Register pets and maintain pet records Provide vaccination and medical history tracking Verify identity of doctors Provide customer support To monitor the usage of our Service

• Third party service: Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement. Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

  • Google Play Services

  • Google Maps

  • Firebase Crashlytics

• Disclose of data: With your consent we may disclose your data for business transactions, for legal requirements to comply with the legal obligation, protect and defend our rights and protect personal safety of users

• Data Retention: The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application

• Security Of Data: The Company uses reasonable security measures, at the minimum those mandated under applicable laws to safeguard and protect Your data and information. The Company has implemented measures to protect against unauthorized access to, and unlawful interception of Your information. However, security risk cannot be completely eliminated while using the internet. The Company assumes no liability or responsibility for disclosure of Your information due to errors in transmission, unauthorized third-party access, or other causes beyond its control. You play an important role in keeping Your personal information secure. You should not share Your user name, password, or other security information for Your account with anyone. You accept the inherent security implications of providing information over the internet and agree not to hold the Company responsible for any breach of security or the disclosure of personal information unless the Company has been grossly and wilfully negligent.

• Children Policy: The Platform is intended for a general audience and not for use by anyone younger than the age of 18. In the event the Platform and the Services are being accessed by a person below the age of 18 (eighteen) years ("Minor"), such access shall be deemed to be with the consent of the guardian of such Minor. The Company does not knowingly collect personal information from children younger than the age of 18 without the consent of a parent or legal guardian; if the Company learns that it has done so, the Company will promptly remove the information from all active databases. If You are a parent or legal guardian who believes that the Company has collected or used their child’s personal information, please contact the Company at

Change to Privacy Policy

• We reserve the unconditional right to change, modify, add, or remove portions of this Privacy Policy at any time, without specifically notifying You of such changes. Any changes or updates will be effective immediately. You should review this Privacy Policy regularly for changes. You can determine if changes have been made by checking the “Last Updated” legend above. Your acceptance of the amended Privacy Policy shall signify Your consent to such changes and agreement to be legally bound by the same

Account Deletion Steps

• Login to SafeMYPet App

• Click on Account icon

• Click on Settings and then select Delete Account

• Enter the captcha and confirm deletion.

• Once you delete the account from the app. SafeMyPet will delete your records from their internal database.

Grievance Redressal

If you have any concerns regarding this Privacy Policy or your personal data, please reach out to

Email: mtechsystem60@gmail.com

Phone: +91-9011001742

Location: India