Last Updated: 05 March 2026

1. Introduction

M-tech Innovation LTD (“Company”, “we”, “us”, or “our”) operates the SafeMyPet mobile application (“App”, “Platform”, or “Service”).

SafeMyPet is designed to help pet owners manage pet identification, microchip information, veterinary records, and appointments through a secure digital platform.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the SafeMyPet application.

By accessing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you use SafeMyPet.

Personal Information

When creating an account or using certain features, you may provide:

• Full name

• Email address

• Mobile phone number

• Address or location information

• Profile information

This information helps us create and manage your account.

Pet Information

To provide pet care services, users may store information related to their pets, including:

• Pet name

• Breed

• Age

• Microchip identification number

• Vaccination records

• Veterinary medical history

• Uploaded medical documents or reports

Usage Data

We automatically collect certain technical information, including:

• Device type and operating system

• IP address

• App usage statistics

• Diagnostic information and crash reports

• Time and duration of app usage

This data helps us improve the reliability and performance of the App.

3. Permissions Used by the App

SafeMyPet may request the following permissions on your device:

Camera / Photo Library

Used to upload pet photos or medical documents.

Location Access

Used to help users provide address details or locate veterinary services.

These permissions are requested only when necessary and with your consent.

4. How We Use Your Information

We use the collected information to:

• Create and manage user accounts

• Register and manage pet profiles

• Store pet identification and microchip information

• Maintain vaccination and medical records

• Allow booking and management of veterinary appointments

• Provide customer support

• Improve app functionality and user experience

• Monitor usage and ensure platform security

5. Third-Party Services

The SafeMyPet app uses trusted third-party services that may collect information used to identify you.

These services include:

• Google Play Services

• Google Maps

• Firebase Crashlytics

Each third-party service has its own privacy policy governing how data is handled.

6. Data Sharing and Disclosure

We do not sell personal information to third parties.

Your information may be shared only in the following situations:

• With your consent

• To comply with legal obligations

• To protect the rights or safety of users or the company

• In connection with a business transfer such as merger or acquisition

7. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide services.

If you request deletion of your account, we will delete your personal information from our systems within a reasonable period unless retention is required by law.

8. Data Security

We take reasonable and appropriate security measures to protect your information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

9. Children’s Privacy

SafeMyPet is intended for a general audience and is not directed to children under the age of 18.

We do not knowingly collect personal information from children under 18 without parental consent. If we become aware that such data has been collected, we will take steps to remove it from our systems.

Parents or guardians who believe that their child has provided personal information should contact us immediately.

10. Account Deletion

Users may delete their SafeMyPet account at any time.

Steps to delete your account:

1. Open the SafeMyPet app

2. Tap the Account icon

3. Go to Settings

4. Select Delete Account

5. Confirm the deletion

Once the account is deleted, associated records will be removed from our internal database within a reasonable timeframe.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated “Last Updated” date. Continued use of the App after any changes indicates your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or your personal data, please contact us:

Company: M-tech Innovation LTD

Email: mtechsystem60@gmail.com

Phone: +91-9011001742

Location: India