Privacy Policy

Last updated on 11-05-2025 14:38:21

Welcome to Safe Safari. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how Safe Safari collects, uses, and safeguards your information.

1. Information We Collect

We collect personal information necessary to provide our services effectively. The types of information we may collect include:

a. Personal Information:

Google Account Information: When you sign in using your Google account through Firebase authentication.
Identity Verification Details: PAN card, Aadhaar card, Driver’s License, and Vehicle Registration Certificate (RC) are collected to verify the identity and credentials of auto drivers through Cashfree.

b. Location Information:

We collect and track your real-time location to facilitate accurate ride tracking, distance-based calculations, and fare estimations.

c. Device Information:

We may collect details about the device you use to access our app, such as device model, operating system, and app version.

2. How We Use Your Information

We use the information we collect for the following purposes:

Account Registration and Verification: To verify your identity using PAN, Aadhaar, Driver’s License, and RC details through Cashfree.
Location Tracking: To provide live location updates for rides, calculate distances, and determine charges accurately.
Customer Support: To respond to your inquiries and provide assistance.
Security and Fraud Prevention: To ensure the security of our users and prevent fraudulent activities.
Legal Compliance: To comply with applicable laws and regulations.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: We may share your information with third-party service providers, such as Cashfree and Firebase, to facilitate identity verification and authentication.
Legal Obligations: We may disclose your information to comply with legal obligations, such as court orders or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Location Data Usage

We use your location data to:

Track live ride progress.
Calculate distance traveled and applicable charges.
Improve the accuracy of our services.

You can manage location permissions in your device settings. Please note that disabling location services may affect the functionality of the app.

5. Data Security

We take data security seriously and implement measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure data transmission using encryption.
Restricted access to personal information.
Regular security audits and updates.

6. Your Rights

You have the right to:

Access and update your personal information.
Request deletion of your data, subject to legal and contractual obligations.
Manage your privacy preferences through the app settings.

To exercise these rights, contact us,

Address:
SF NO.157, ANP VILLAGE, KOTTAIPUDUR, UKKADAM, UKKADAM, COIMBATORE, COIMBATORE, TAMIL NADU, 641001, COIMBATORE SOUTH, Tamil Nadu, PIN: 641001

Telephone No: +91 7530015700

E-Mail ID: safesafarimetreauto2025@gmail.com

7. Third-Party Services

Our app integrates third-party services, such as:

Cashfree: For identity verification using PAN, Aadhaar, Driver’s License, and RC details.
Firebase: For secure authentication through Google login.

These services have their own privacy policies, which we encourage you to review.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through the app or other communication channels.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Safe Safari Support safesafarimetreauto2025@gmail.com

By using the Safe Safari app, you agree to the terms of this Privacy Policy.

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