Privacy Policy

Privacy Policy

Last updated on 23-04-2025 06:38:21

At Safe Safari, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application ("App") for booking auto rides.

1. Information We Collect

We collect the following types of information when you use the Safe Safari app:

a. Personal Information

• Name, phone number, and other details you provide during account registration.
  
  

• OTPs used to verify and initiate rides.
  
  

b. Location Information

• Current location data to find nearby autos and track rides in real time.
  
  

• Pickup and drop-off locations entered by the user.
  
  

c. Ride Information

• Booking details including time, date, start and end points.
  
  

• Ride distance (in kilometers) and fare amount calculated based on distance and time.
  
  

d. Device Information

• Information about your mobile device including device ID, operating system, and app version, for improving app performance.
  
  

2. How We Use Your Information

We use the collected information to:

• Facilitate auto booking and ride management.
  
  

• Verify OTP to start the ride securely.
  
  

• Calculate ride charges based on distance and duration.
  
  

• Provide customer support and improve our services.
  
  

• Ensure safety, fraud prevention, and legal compliance.
  
  

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Drivers: Limited information to help them identify and reach you.
  
  

• Service providers: For hosting, analytics, and payment processing (under strict confidentiality).
  
  

• Legal authorities: Only when required by law.
  
  

4. Data Security

We implement industry-standard security measures to protect your personal data. All information is stored securely and accessed only by authorized personnel.

5. Your Choices

You can:

• Update your profile information at any time from within the app.
  
  

• Control location permissions via your phone settings.
  
  

• Contact us to delete your account and associated data.

6. Children’s Privacy

Safe Safari is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted within the app and updated with a new effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: safesafarimetreauto2025@gmail.com
📞 Phone: +917530015700