I'm interested in pursuing Mediation, what happens next?
To be referred into the Tayside Mediation Service you must request your local authority education provider to do so. They will then complete a referral form with your information and it will be sent through to Sacro securely.
Once this has been received by Sacro the following steps will take place:
1. Appointment letter sent out
Once a referral is made Sacro will send an appointment letter to the young person and their parent/guardian describing the service.
This letter will include information on what to expect from the initial visit. You can call in to the service to arrange an appointment that is suitable for you once you have received your appointment letter.
2. Person centred needs assessment
Sacro will undertake a person-centred needs assessment with all parties. This will determine what support each individual will require to enable them to engage fully in the process so that everyone can articulate their needs/wants from the process. Sacro will then develop a bespoke action plan to address those needs through the function of mediation or liaison with education
3. Identifying a suitable meeting space
Sacro will identify an impartial and safe meeting space so that all parties can feel comfortable enough to share ideas and discussion
4. Facilitation
The mediator will establish a positive and constructive atmosphere, setting ground rules and guidance for respectful and productive interaction. All meetings will have a facilitator to ensure that there is someone available if one of the parties needs a break.
The mediator will help all parties identify and explore their choices whilst remaining independent and impartial throughout. Mediators will facilitate communication and motivate everyone to find a way to work co-operatively towards finding a mutually acceptable solution.
